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When a TOTP is enrolled for a user for the super tenant authenticator app shows carbon.super even though org display name is configured
Describe the issue: $subject.
Have org display name configured under branding
But in the TOTP generated in the authenticator app you see it as below.
carbon.super:
How to reproduce: For a user enroll the authenticator app from my account portal Note the 'carbon.super'
Expected behavior: It should rather show the org display name which is configured.
However this should be fixed in a consistent way and my suggestion is as below. If org display name is available to configure in branding that's what needs to be shown in all places where org is displayed for the user other than URLs. This means in TOTP shown is authenticator app it should be org display name. URLs may have the immutable handle. This is the tenant name which is given when creating a tenant. In super tenant this name is hard coded as carbon.super When fixing this be consistent with super tenant and other tenants. Better have a discussion with @darshanasbg @madurangasiriwardena and @jeradrutnam
This has been a prevailing issue for some time. However, IMO when it comes to production scenarios this will become a blocker when UX is considered