ERROR {org.wso2.carbon.user.core.internal.Activator} - Cannot start User Manager Core bundle org.wso2.carbon.user.core.UserStoreException: Cannot initialize the realm.

[icjohnson]

Describe the issue: New Install:

• Everything works out-of-box with H2 database
• Ubuntu 20.04 LTS
• wso2is-5.12.0-alpha18-SNAPSHOT.zip

How to reproduce: Change two sections of deployment.toml as per: https://is.docs.wso2.com/en/latest/setup/changing-to-postgresql/

First Change: [database.identity_db] (docs say url to localhost - but it is a JDBC connection?) type = "postgre" url = "jdbc:postgresql://127.0.0.1:5432/wso2_identity_db" name = "wso2_identity_db" (shouldn't need but doesn't make a difference) username = "xxxx" password = "xxxx" port = "5432" (shouldn't need but doesn't make a difference)

Second Change [database.shared_db] (docs say url to localhost - but it is a JDBC connection?) type = "postgre" url = "jdbc:postgresql://127.0.0.1:5432/wso2_shared_db" name = "wso2_identity_db" (shouldn't need but doesn't make a difference) username = "xxxx" password = "xxxx" port = "5432" (shouldn't need but doesn't make a difference)

Note: Changed [user_store] to type = "database_unique_id" - makes no difference.

Expected behavior: Browse to https://localhost:9443 and watch it roar!

Environment information (Please complete the following information; remove any unnecessary fields) :

• Product Version: wso2is-5.12.0-alpha18-SNAPSHOT
• OS: Ubuntu 20.04 LTS
• Database: Postgresql 12.9
• Userstore: Both LDAP and JDBC seem exhibit same behavior

I understand that it is an alpha release...

[icjohnson]

Note: I get the exact same behavior with: --branch=v5.11.0 and Ubuntu 20.04 LTS :(

[nilasini]

@icjohnson Didn't you face any issues during the server startup? Could you please share the entire stack trace?

[matheusmatos221]

I'm having the same issue using APIM...

EDIT: [I SOLVED MY ISSUE]

[matheusmatos221]

I'm having the same issue using APIM...

I solve my problem on API Manager 4.1.0 on Docker using Ubuntu 20.04 LTS image. Probably your problem solution will be similar.

You need check your JDBC url, user and password and host. Check if you can connect on Database using DBeaver or PGadmin.