analytics-apim Error while trying to login to the Dashboard profile of WSO2 API Manager Analytics 3.0.0

While running the dashboard profile from the default pack of WSO2 APIM analytics 3.0.0 I am getting the following error when I tried to login to the analytics dashboard. Please note I was able to successfully run the analytics worker profile and the API Manager 3.0.0 before starting the dashboard profile. I have not changed any configurations other than enabling analytics in the deployment.toml of API Manager.

[2020-02-05 13:43:03,310] ERROR {org.wso2.analytics.apim.idp.client.ApimIdPClient} - Error occurred while creating Login admin Service Client.

Please guide me on how to get rid of this issue

Feb 05 '20 08:02 chaamini

Have you change the default certificates? Also before running dashboard profile make sure that the API Manager 3.0.0 is fully up and running.

Feb 05 '20 09:02 RAVEENSR

I made sure that the API Manager 3.0.0 was full up and running before running the dashboard profile. I did not change the default certificates as well.

Feb 05 '20 17:02 chaamini

Were you able to log into publisher in Apim 3.0?

Feb 05 '20 18:02 RAVEENSR

I was able to log in to publisher/devportal without any issue

Feb 06 '20 05:02 chaamini

@chaamini is this issue still persisting? Based on the error log it seems APIM endpoint is not available.

Feb 24 '20 03:02 ruks

Yes I even tried with the latest WUM updated pack of analytics 3.0.0 where I am getting the same issue.

Feb 26 '20 10:02 chaamini

Is there any solution for this?

I am also facing the same issue with 3.0.0

May 25 '20 10:05 PrabakaranTS

The possible cause for the issues are either APIM not fully updating running or APIM hostname or port is different.

Jul 10 '20 07:07 ruks