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Improve cache purging on Cloudways

Open camilamadronero opened this issue 1 month ago • 5 comments

Is your feature request related to a problem? Please describe. WP Rocket's page cache, preloading and assets optimizations, specifically the asynchronous optimizations, struggle to work properly because WP Rocket can't properly purge Cloudways cache, be it Varnish or Cloudflare.

Describe the solution you'd like WP Rocket can always clear Cloudways's cache layers.

Describe alternatives you've considered N/A

Recent tickets:

  • Customer reporting poor PageSpeed issues: https://secure.helpscout.net/conversation/3113910857/593832 - Out of sync layers
  • Customer reporting RUCSS/DelayJS issues: https://secure.helpscout.net/conversation/3123169590/596175 - Out of sync layers
  • Customer seeing many failed Preload statuses: https://secure.helpscout.net/conversation/3123347622/596248 - Out of sync layers
  • Customer whose Varnish cache is not purged: https://secure.helpscout.net/conversation/3121943199/595871 - Varnish Add-on & Varnish Customization Helpers not working

Thanks a lot!

camilamadronero avatar Oct 29 '25 20:10 camilamadronero

This can be related: https://secure.helpscout.net/conversation/3076653706/586772?viewId=273766

Adrianadla avatar Oct 30 '25 20:10 Adrianadla

Related: https://secure.helpscout.net/conversation/3114832242/594189 https://secure.helpscout.net/conversation/3131420171/598087

viobru avatar Nov 07 '25 10:11 viobru

Related: https://secure.helpscout.net/conversation/3152440233/603977?viewId=1213662#thread-9611256183

WordPresseur avatar Dec 01 '25 07:12 WordPresseur

https://secure.helpscout.net/conversation/3152370624/603940

WordPresseur avatar Dec 03 '25 10:12 WordPresseur

@camilamadronero if you can recall on the case you had, when retesting to purge a URL manually, does it work?

DahmaniAdame avatar Dec 11 '25 19:12 DahmaniAdame