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Bulk optimization problem - "No php extensions are available to edit images on the server. ImageMagick or GD is required"

Open markonikolic985 opened this issue 1 year ago • 1 comments

Describe the bug We have couple of cases (like this one) where Bulk optimization can't start because Imagick or GD are not installed on the server.

However, the optimization works from the Media Library, Imagify Tools recognizes both Imagick and GD, PHPInfo as well.

To Reproduce Steps to reproduce the behavior:

  1. Go to Bulk optimization page
  2. Try to run optimization
  3. Popup will appear with the error

Expected behavior Bulk optimization should run without issues as GD and Imagick are present on the server

Screenshots image

Backlog Grooming (for WP Media dev team use only)

  • [ ] Reproduce the problem
  • [ ] Identify the root cause
  • [ ] Scope a solution
  • [ ] Estimate the effort

markonikolic985 avatar Aug 01 '23 12:08 markonikolic985

Slack thread

MathieuLamiot avatar Aug 04 '23 07:08 MathieuLamiot