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Feature: change email

Open mihaijoldis opened this issue 11 years ago • 7 comments

would it be possible to allow admin to change the email adress on a specific order in the store sales ? would be a good adition cause i see some times users enter they email adress wrong by mistake

mihaijoldis avatar Sep 30 '13 07:09 mihaijoldis

Moving to 3.8.14 to investigate.

JustinSainton avatar Dec 21 '13 07:12 JustinSainton

I think we can likely close this as a dupe of a ticket, that may already be filed somewhere, that has to do with overhauling the sales log page?

JustinSainton avatar Mar 19 '14 20:03 JustinSainton

Going to move to a future release for now.

JustinSainton avatar Apr 05 '14 18:04 JustinSainton

In the case where a user created an account during checkout, they should be able to change their own email, right?

jtsternberg avatar Oct 29 '16 12:10 jtsternberg

The email address changes for the user, but the address tied to the order stays in place. Correcting the data collected checkout is also an issue for typos in shipping / billing addresses and phones during checkout.

The way I solved this in our sites is that additional meta is added to completed orders as they make their way through the fulfillment process. It is this meta that is used and presented at shipping and other various contact points. The original meta and checkout form data is not modified.

An interesting data point is that 100% of USPS shipping addresses across the two main sites have technically incorrect shipping addresses entered by the person that lives at the address. Correcting these addresses, and using the correct address, saves us about 15% on all of our shipping costs.

JeffPyeBrook avatar Oct 29 '16 12:10 JeffPyeBrook

@jtsternberg Yes

JustinSainton avatar Oct 29 '16 14:10 JustinSainton

This should be good with #2165

jtsternberg avatar Nov 15 '16 06:11 jtsternberg