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SIGABRT: Attempt to use unknown class 0x2803d7420. > nsli_layoutEngine > objc[627]: Attempt to use unknown...

Open sentry[bot] opened this issue 6 years ago • 14 comments
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Sentry Issue: https://sentry.io/share/issue/3d89f0e64e17487ebd693bc670a97a41/

SIGABRT: Attempt to use unknown class 0x2803d7420. > nsli_layoutEngine > objc[627]: Attempt to use unknown class 0x2803d7420.
 > setActive: > withAutomaticOptimizationDisabled:
  File "main.swift", line 7, in main
...
(23 additional frame(s) were not displayed)

sentry[bot] avatar Jul 08 '19 23:07 sentry[bot]

30-day impact: ~4 per day Users affected: 45 in the last 30d First seen in: 12.5 Last seen in: 12.8.1 (latest major point release at the time of this comment)

https://sentry.io/share/issue/3d89f0e64e17487ebd693bc670a97a41/

designsimply avatar Jul 26 '19 05:07 designsimply

90-day average: ~2 per day Users affected in the last 90 days: 93 First seen in: 12.5

https://sentry.io/share/issue/3d89f0e64e17487ebd693bc670a97a41/

designsimply avatar Aug 27 '19 23:08 designsimply

90-day impact: ~3 per day Users affected in the last 90 days: 135

https://sentry.io/share/issue/3d89f0e64e17487ebd693bc670a97a41/

designsimply avatar Sep 27 '19 23:09 designsimply

8 occurrences of a crash with Attempt to use unknown class have been recorded for 14.3.0.3 since it was released 17d ago on 2020-03-09.

designsimply avatar Mar 27 '20 01:03 designsimply

Sentry Issue: WORDPRESS-IOS-58Z Events in 14.3.0.3 since it was released 18d ago on Mar 9: 113 Total events in the last 90 days: 1000 Users affected in the last 90 days: 149 First seen: Jun 4, 2019 11:56:18 AM UTC in org.wordpress-12.5

Note: ignore that last comment 😇 this one is much better!

designsimply avatar Mar 28 '20 00:03 designsimply

Events in the last 90d: 1,400 Events in the last 11d: 24 in 14.9 since it was released on 2020-06-01 Users affected in the last 90d: 187 https://sentry.io/share/issue/3d89f0e64e17487ebd693bc670a97a41/

designsimply avatar Jun 12 '20 21:06 designsimply

Events in the latest release: 26 in 15.0 since it was released on 2020-06-15 https://sentry.io/share/issue/3d89f0e64e17487ebd693bc670a97a41/

Changing to low priority because the issue is showing <10 per day overall on average recently.

designsimply avatar Jun 26 '20 20:06 designsimply

Events in the last 90d: 1,700 Users affected in the last 90d: 171 Events in the latest release: 19 (15.3 released 13d ago on 2020-07-24) https://sentry.io/share/issue/3d89f0e64e17487ebd693bc670a97a41/

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designsimply avatar Aug 06 '20 23:08 designsimply

Events in the last 90d: 468 Users affected in the last 90d: 169 WORDPRESS-IOS-58Z: https://sentry.io/share/issue/3d89f0e64e17487ebd693bc670a97a41/

image

designsimply avatar Sep 02 '20 05:09 designsimply

Events in the last 90d: 2,000 Users affected in the last 90d: 148 WORDPRESS-IOS-58Z: https://sentry.io/share/issue/3d89f0e64e17487ebd693bc670a97a41/

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designsimply avatar Sep 30 '20 19:09 designsimply

Events in the last 90d: 2,200 Users affected in the last 90d: 132 WORDPRESS-IOS-58Z: https://sentry.io/share/issue/3d89f0e64e17487ebd693bc670a97a41/

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@jkmassel here's another case where the events seems to have shot up while the number users affected went down. Do you think this is because of merges in Sentry issues? Also, this issue was opened about 17 months ago and is low priority—would you like to keep it open and continue tracking it?

designsimply avatar Dec 10 '20 00:12 designsimply

  • Severity: High (editing experience)
  • Impact: High (34 events in the past 24 hours)
  • Priority: Blocking
Screenshot 2024-01-29 at 17 26 20

Regarding the severity, this issue appears to affect the classic editor (not the block editor). Based on p1706295096945679/1706284093.581899-slack-C012H19SZQ8, we might still consider this a high-priority flow (and I think more so in the context of the block editor).

Feel free to update the priority if that feels incorrect as the priority matrix might be misleading or I might be using it incorrectly.

guarani avatar Jan 29 '24 20:01 guarani

Update: As @twstokes pointed out offline, there's one confirmed unique user in the last 24hs. This gives us a Low impact and a Medium overall priority.

guarani avatar Jan 30 '24 02:01 guarani

Sentry also groups PUPickerRemoteViewController related crashes with this report.

Created a separate https://github.com/wordpress-mobile/WordPress-iOS/issues/22518 issue for them.

staskus avatar Feb 01 '24 13:02 staskus