woocommerce-gateway-paypal-express-checkout Puerto Rico is returned from PayPal as a state, fails WooCommerce US state validation

Puerto Rico is returned from PayPal as a state, fails WooCommerce US state validation

Open jessLundie opened this issue 5 years ago • 8 comments
Describe the bug

Customers in Puerto Rico are not able to check out when Puerto Rico addresses are passed back to WooCommerce from PayPal due to a Billing State field validation error in WooCommerce.
As far as I can tell, this is because PayPal handles Puerto Rico as a US state. WooCommerce expects Puerto Rico as a country and passing back Puerto Rico as a state fails the validation for US states.
To reproduce

Place a product in the cart
Use the PayPal button on cart checkout
On the PayPal side, use or add a Puerto Rico address
Try to complete checkout
See validation error
Screenshots
Full Image: https://d.pr/i/hK83KM
Full Image: https://d.pr/i/e1ALB2
Expected behavior

I expected to be able to complete check out with a PayPal-saved address in Puerto Rico with no error.
Environment (please complete the following information):
WP Version: 5.5.1
WC Version: 4.5.2
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.0
Chrome Version 84.0.4147.125 (Official Build) (64-bit)
Minimal - see status
Additional details

System status
### WordPress Environment ###

WordPress address (URL): https://maintest.mystagingwebsite.com
Site address (URL): https://maintest.mystagingwebsite.com
WC Version: 4.5.2
REST API Version: ✔ 4.5.2
WC Blocks Version: ✔ 3.1.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.5.0
Log Directory Writable: ✔
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: ✔

### Server Environment ###

Server Info: nginx
PHP Version: 7.2.34
PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144
cURL Version: 7.72.0
OpenSSL/1.1.0l

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.21-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.5.2
WC Database Prefix: wp_
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Database Index Size: 450.11MB
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wp_woocommerce_pickup_locations_geodata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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wp_wps_uri: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wps_user_agent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 44
aw_workflow: 50
bookable_person: 2
bookable_resource: 11
custom_css: 1
customize_changeset: 2
easy-pricing-table: 1
event_ticket: 2
follow_up_email: 5
global_product_addon: 1
mc4wp-form: 1
nav_menu_item: 18
page: 31
post: 2
product: 147
product_variation: 192
revision: 43
shop_coupon: 24
shop_order: 542
shop_order_refund: 13
shop_subscription: 104
wc_booking: 30
wc_membership_plan: 3
wc_memberships_team: 2
wc_pickup_location: 2
wc_user_membership: 4
wcpf_item: 4
wcpf_project: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (9) ###

ARI Adminer: by ARI Soft – 1.2.3
AutomateWoo: by WooCommerce – 5.0.3
Say What?: by Lee Willis – 1.9.6
Stop Emails: by Sal Ferrarello – 1.2.1
WooCommerce Additional Variation Images: by WooCommerce – 1.7.26
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.0
WooCommerce Subscriptions: by WooCommerce – 3.0.9
WooCommerce: by Automattic – 4.5.2
WP phpMyAdmin: by Puvox.software – 3.03.1

### Inactive Plugins (111) ###

Action Scheduler: by Automattic – 3.1.2
Akismet Anti-Spam: by Automattic – 4.1.6
AutomateWoo - Birthdays Add-on: by WooCommerce – 1.1.1 (update to version 1.1.2 is available) – Installed version not tested with active version of WooCommerce 4.5.2
AutomateWoo - Refer A Friend Add-on: by WooCommerce – 2.5.5 – Installed version not tested with active version of WooCommerce 4.5.2
AutomateWoo - Subscriptions Add-on: by Prospress Inc. – 1.0.1 – Installed version not tested with active version of WooCommerce 4.5.2
Classic Editor: by WordPress Contributors – 1.6
Code Snippets: by Code Snippets Pro – 2.14.0
Disable PayPal Reference Transactions: by Matt Allan – 1.0
Don't autocomplete orders: by  – 1.0
Easy Pricing Tables by Fatcat Apps: by Fatcat Apps – 2.4.4
Enable jQuery Migrate Helper: by The WordPress Team – 1.0.1
Extend WooCommerce Subscription Intervals: by Brent Shepherd – 1.0 – Installed version not tested with active version of WooCommerce 4.5.2
File Manager: by Aftabul Islam – 5.1.9
Fix Action Scheduler Action IDs: by Automattic – 0.2
Follow-Up Emails: by WooCommerce – 4.9.2 (update to version 4.9.8 is available) – Installed version not tested with active version of WooCommerce 4.5.2
Health Check & Troubleshooting: by The WordPress.org community – 1.4.4
Jetpack by WordPress.com: by Automattic – 9.0.2
Mailchimp for WooCommerce: by Mailchimp – 2.4.0 – Installed version not tested with active version of WooCommerce 4.5.2
MC4WP: Mailchimp for WordPress: by ibericode – 4.7.8
Meks Quick Plugin Disabler: by Meks – 1.0
Product Filters for WooCommerce: by Nexter – 1.1.16 (update to version 1.2.3 is available) – Installed version not tested with active version of WooCommerce 4.5.2
Query Monitor: by John Blackbourn – 3.6.4
Quote Request for WooCommerce: by FantasticPlugins – 1.0 – Installed version not tested with active version of WooCommerce 4.5.2
Rental Products: by 99w – 2.0.2 (update to version 2.3.0 is available) – Installed version not tested with active version of WooCommerce 4.5.2
Storefront Blog Customiser: by WooCommerce – 1.3.0
Storefront Blog Excerpt: by Wooassist – 1.1.4
Storefront Parallax Hero: by WooCommerce – 1.5.7
Storefront Powerpack: by WooCommerce – 1.5.0
Storefront Product Hero: by WooThemes – 1.2.13
Subscriptions Order Complete - Extra Logging: by WooCommerce - Ohana W.B. – 1.0 – Installed version not tested with active version of WooCommerce 4.5.2
Teams for WooCommerce Memberships: by SkyVerge – 1.4.0 (update to version 1.4.3 is available) – Installed version not tested with active version of WooCommerce 4.5.2
Transients Manager: by Pippin Williamson – 1.8
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WooCommerce Accommodation Bookings: by WooCommerce – 1.1.17 (update to version 1.1.21 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Admin: by WooCommerce – 1.1.3 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce All Products For Subscriptions: by SomewhereWarm – 3.1.5 (update to version 3.1.18 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Amazon S3 Storage: by WooCommerce – 2.1.18 (update to version 2.1.22 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce AvaTax: by SkyVerge – 1.10.2 (update to version 1.10.4 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Bookings: by WooCommerce – 1.15.26 (update to version 1.15.29 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Box Office: by WooCommerce – 1.1.19 (update to version 1.1.29 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Canada Post Shipping: by WooCommerce – 2.5.18 (update to version 2.5.19 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Chained Products: by StoreApps – 2.9.6 (update to version 2.9.8 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Composite Products: by SomewhereWarm – 6.2.2 (update to version 7.1.1 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.8.4 (update to version 1.8.6 is available) – Installed version not tested with active version of WooCommerce 4.5.2
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WooCommerce Dynamic Pricing: by Lucas Stark – 3.1.21 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce eWAY Payment Gateway: by WooCommerce – 3.1.24 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce FedEx Shipping: by WooCommerce – 3.4.31 (update to version 3.4.33 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Flat Rate Box Shipping: by WooCommerce – 2.0.10 (update to version 2.0.16 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Force Sells: by WooCommerce – 1.1.25 (update to version 1.1.27 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Google Analytics Integration: by WooCommerce – 1.4.23 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Local Pickup Plus: by SkyVerge – 2.8.2 (update to version 2.9.2 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Memberships: by SkyVerge – 1.18.0 (update to version 1.19.1 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Min/Max Quantities: by WooCommerce – 2.4.17 (update to version 2.4.20 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Mix and Match: by Kathy Darling – 1.7.0 (update to version 1.10.3 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Multi-currency: by TIV.NET INC – 2.5.4 (update to version 2.6.7 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Name Your Price: by Kathy Darling – 2.9.6 (update to version 3.1.6 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce New Zealand Post: by WooCommerce – 2.0.2 (update to version 2.1.1 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce One Page Checkout: by Automattic – 1.7.5 (update to version 1.7.9 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Order Delivery: by Themesquad – 1.7.0 (update to version 1.8.1 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Payments: by Automattic – 1.3.0 (update to version 1.5.0 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce PayPal Payments Advanced Gateway: by WooCommerce – 1.24.11 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce PayPal Pro (Classic and PayFlow Editions) Gateway: by WooCommerce – 4.5.0 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce PayPal Pro Hosted: by WooCommerce – 1.0.20 (update to version 1.0.22 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce PDF Invoices: by Andrew Benbow – 4.6.4 (update to version 4.7.4 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Points and Rewards: by WooCommerce – 1.6.36 (update to version 1.6.38 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Points and Rewards: by WooCommerce – 1.6.36 (update to version 1.6.38 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Pre-Orders: by WooCommerce – 1.5.26 (update to version 1.5.29 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Product Add-ons: by WooCommerce – 3.0.38 (update to version 3.1.0 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Product Bundles: by SomewhereWarm – 6.3.5 (update to version 6.4.1 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Product CSV Import Suite: by WooCommerce – 1.10.36 (update to version 1.10.37 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Product Search: by itthinx – 2.20.0 (update to version 3.1.1 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Product Vendors: by WooCommerce – 2.1.34 (update to version 2.1.43 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Purchase Order Payment Gateway: by WooCommerce – 1.2.5 (update to version 1.2.12 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Quick View: by WooCommerce – 1.2.4 (update to version 1.2.12 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Sale Flash Pro: by WooCommerce – 1.2.18 (update to version 1.2.19 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Sales Report Email: by WooCommerce – 1.1.12 (update to version 1.1.17 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Services: by Automattic – 1.24.0 (update to version 1.25.0 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Shipment Tracking: by WooCommerce – 1.6.19 (update to version 1.6.26 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Shipping Per Product v2: by WooCommerce – 2.3.0 (update to version 2.3.12 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Ship to Multiple Addresses: by WooCommerce – 3.6.17 (update to version 3.6.23 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Smart Coupons: by StoreApps – 4.1.0 (update to version 4.9.5 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Software Add-On: by WooCommerce – 1.7.9 (update to version 1.7.17 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Square: by WooCommerce – 2.2.2
WooCommerce Store Credit: by Themesquad – 3.2.1 (update to version 3.2.2 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Stripe Gateway: by WooCommerce – 4.5.2 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Subscription Downloads: by WooCommerce – 1.1.25 (update to version 1.1.30 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Subscriptions - Advanced Options: by Automattic. – 1.0 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Subscriptions - Auto-Complete Orders: by Prospress Inc. – 1.3.0 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Subscriptions - Custom Price String: by Prospress Inc. – 1.0.1 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Subscriptions - Preserve Billing Schedule: by Prospress Inc. – 1.0.0 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Subscriptions - Reset Next Payment Dates: by Prospress Inc. – 1.1.0 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Subscriptions CSV Importer and Exporter: by Prospress Inc – 2.0.1 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Subscriptions Gifting: by WooCommerce – 2.1.0 (update to version 2.1.1 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Subscriptions Load Deprecation Handlers: by Prospress Inc. – 1.0 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Subscriptions Restrict Product: by Prospress Inc. – 1.0.2 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Table Rate Shipping: by WooCommerce – 3.0.24 (update to version 3.0.30 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce UPS Shipping: by WooCommerce – 3.2.22 (update to version 3.2.29 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce USPS Shipping: by WooCommerce – 4.4.48
WooCommerce Warranty Requests: by WooCommerce – 1.9.11 (update to version 1.9.19 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Xero Integration: by WooCommerce – 1.7.32 (update to version 1.7.33 is available) – Installed version not tested with active version of WooCommerce 4.5.2
WordPress Importer: by wordpressdotorg – 0.7
WP Add Mime Types: by Kimiya Kitani – 2.5.4
WP Crontrol: by John Blackbourn & crontributors – 1.8.5
WP File Manager: by mndpsingh287 – 5.7
WP Mail Logging: by MailPoet – 1.9.7

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by  – 1.7.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: booking (booking)
bundle (bundle)
composite (composite)
external (external)
grouped (grouped)
mix and match (mix-and-match)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: ❌ Page not set
Cart: ❌ Page not set
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Storefront
Version: 2.6.0 (update to version 2.8.0 is available)
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: https://maintest.mystagingwebsite.com
Subscription Statuses: wc-active: 30
wc-expired: 2
wc-pending: 1
wc-on-hold: 55
wc-cancelled: 16

WooCommerce Account Connected: ✔ Yes
Active Product Key: ❌ No
Custom Retry Rules: ✔ No
Custom Retry Rule Class: ✔ No
Custom Raw Retry Rule: ✔ No
Custom Retry Rule: ✔ No
Retries Migration Status: ✔ Completed
Report Cache Enabled: ✔ Yes
Cache Update Failures: ✔ 0 failure

### Store Setup ###

Country / State: United States (US) — Washington

### Subscriptions by Payment Gateway ###

other: wc-on-hold: 2
wc-active: 3
wc-cancelled: 7
wc-active: 24
wc-cancelled: 7
wc-expired: 1
wc-on-hold: 43

PayPal Checkout: wc-active: 2
wc-cancelled: 1
wc-on-hold: 1


### Payment Gateway Support ###

PayPal Checkout: products
refunds
subscriptions
subscription_cancellation
subscription_reactivation
subscription_suspension
multiple_subscriptions
subscription_payment_method_change_customer
subscription_payment_method_change_admin
subscription_amount_changes
subscription_date_changes


### Action Scheduler ###

Complete: 995,507
Oldest: 2020-05-20 12:24:33 -0700
Newest: 2020-10-14 09:47:06 -0700

Pending: 27
Oldest: 2020-10-14 10:28:11 -0700
Newest: 2022-09-21 21:17:05 -0700

Failed: 2
Oldest: 2020-01-01 03:00:00 -0800
Newest: 2020-06-15 17:30:30 -0700
Oct 14 '20 17:10 jessLundie
woocommerce-gateway-paypal-express-checkout woocommerce-gateway-paypal-express-checkout copied to clipboard

Puerto Rico is returned from PayPal as a state, fails WooCommerce US state validation

Describe the bug

To reproduce

Expected behavior

Additional details

woocommerce-gateway-paypal-express-checkout
woocommerce-gateway-paypal-express-checkout copied to clipboard
