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Published 20 hours ago • verified publisher icon woocommerce

No error message when using Declined transaction + Woo Checkout block.

Open ChristianAF opened this issue 6 months ago • 1 comments

Describe the bug on the Front end is not showing an error message about the declined transaction

To Reproduce Steps to reproduce the behavior:

  1. Go to site and add product to cart, then go to checkout
  2. Click on Amazon pay express checkout button and login to the Amazon pay account
  3. Select a declined CC on the wallet and continue
  4. Place order

Screenshots image

Expected behavior Show the error message about the declined transaction

Isolating the problem (mark completed items with an [x]):

  • [x] I have deactivated other plugins and confirmed this bug occurs when only the extension is active.
  • [x] I can reproduce this bug consistently using the steps above.

WordPress Environment

``` ` ### WordPress Environment ###

WordPress address (URL): https://stgamazontest.wpengine.com Site address (URL): https://stgamazontest.wpengine.com WC Version: 9.2.3 Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site. Action Scheduler Version: ✔ 3.8.1 Log Directory Writable: ✔ WP Version: 6.6.1 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: –

Server Environment

Server Info: nginx PHP Version: 7.4.33.6 PHP Post Max Size: 100 MB PHP Time Limit: 43300 PHP Max Input Vars: 10000 cURL Version: 7.81.0 OpenSSL/3.0.2

SUHOSIN Installed: – MySQL Version: 8.0.36-28 Max Upload Size: 50 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔

Database

WC Database Version: 9.2.3 WC Database Prefix: wp_ Total Database Size: 75.90MB Database Data Size: 40.79MB Database Index Size: 35.11MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.14MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 1.75MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB 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Post Type Counts

attachment: 369 custom_css: 1 customize_changeset: 3 page: 16 polylang_mo: 1 post: 3 product: 18 product_variation: 34 revision: 1 shop_coupon: 2 shop_order: 737 shop_order_refund: 27 shop_subscription: 49 wc_conditional_fee: 1 wc_order_status: 9 wp_global_styles: 2 wp_navigation: 1

Security

Secure connection (HTTPS): ✔ Hide errors from visitors: ❌Error messages should not be shown to visitors.

Active Plugins (17)

Gravity Forms: by Gravity Forms – 2.8.17 Advanced Custom Fields PRO: by WP Engine – 6.3.6 Code Snippets: by Code Snippets Pro – 3.6.5.1 Loco Translate: by Tim Whitlock – 2.6.11 SAU/CAL Email Redirect: by SAU/CAL – 1.1.0 ServiceApp - Client: by SAU/CAL – 2.3.0 WooCommerce.com Update Manager: by Automattic – 1.0.3 WooCommerce Amazon Pay: by Amazon Pay – 2.5.3-beta WooCommerce Stripe Gateway: by WooCommerce – 8.6.1 WooCommerce PayPal Payments: by WooCommerce – 2.8.3 (update to version 2.9.0 is available) WooCommerce Pre-Orders: by WooCommerce – 2.1.0 (update to version 2.1.2 is available) Woo Product Add-ons: by Woo – 6.5.2 (update to version 7.0.2 is available) Woo Subscriptions: by WooCommerce – 6.2.0 (update to version 6.6.1 is available) WooCommerce: by Automattic – 9.2.3 WP File Manager: by mndpsingh287 – 8.0 WP Mail Logging: by WP Mail Logging Team – 1.12.0 WP Rollback: by WP Rollback – 2.0.7

Inactive Plugins (27)

Amazon Pay WOOCS Compatibility: by Sau/Cal – 1.0.0 Auto Delete System Status Logs for WooCommerce: by tusharknovator – 1.1.1 Avalara AvaTax: by Avalara – 2.6.1 (update to version 2.8.0 is available) Bayna - Deposits for WooCommerce: by Codeixer – 1.3.1 Currency Converter for WooCommerce: by Kestrel – 2.2.3 (update to version 2.2.4 is available) Custom Order Numbers for WooCommerce: by Tyche Softwares – 1.7.1 Extra product options For WooCommerce | Custom Product Addons and Fields: by ThemeHigh – 3.2.8 FOX - Currency Switcher Professional for WooCommerce: by realmag777 – 1.4.2.1 FunnelKit Cart for WooCommerce: by FunnelKit – 1.7.1 Head Meta Data: by Jeff Starr – 20240627 Marker.io: by Marker.io – 1.1.10 One Stop Shop for WooCommerce: by vendidero – 1.6.2 Query Monitor: by John Blackbourn – 3.16.4 Redirection: by John Godley – 5.5.0 WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.9.3 (update to version 2.0.3 is available) WooCommerce Deposits: by WooCommerce – 2.2.0 (update to version 2.3.1 is available) WooCommerce Dynamic Pricing: by Element Stark – 3.2.6 (update to version 3.2.11 is available) WooCommerce Gravity Forms Product Add-Ons: by Element Stark – 3.5.4 (update to version 3.6.3 is available) WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.3.7 WooCommerce One Page Checkout: by Automattic – 2.8.1 (update to version 2.8.6 is available) WooCommerce Order Delivery: by KoiLab – 2.6.0 (update to version 2.6.4 is available) WooCommerce Price Based on Country: by Oscar Gare – 3.4.9 WooCommerce Price Based on Country Pro: by Oscar Gare – 3.3.3 WooCommerce Product Bundles: by WooCommerce – 6.14.0 (update to version 8.0.2. is available) WooCommerce Product Generator: by itthinx – 2.1.0 WooPayments: by WooCommerce – 8.1.1 WP Downgrade | Specific Core Version: by Reisetiger – 1.2.6

Dropin Plugins ()

advanced-cache.php: advanced-cache.php

Must Use Plugins (5)

Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0 WP Engine Cache Plugin: by WP Engine – 1.3.1 WP Engine Seamless Login Plugin: by WP Engine – 1.6.1 WP Engine Security Auditor: by wpengine – 1.1.1 WP Engine System: by WP Engine – 5.0.1

Settings

Legacy API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: bundle (bundle) external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)

Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: – HPOS feature enabled: ✔ Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: ✔

Logging

Enabled: ✔ Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 3 MB

WC Pages

Shop base: #6 - / Cart: #7 - /cart-2/ - Contains the woocommerce/cart block Checkout: #8 - /checkout-2/ - Contains the woocommerce/checkout block My account: #9 - /my-account/ Terms and conditions: ❌ Page not set

Theme

Name: Storefront Version: 4.6.0 Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔

Templates

Overrides: –

Subscriptions

WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: https://stgamazontest.wpengine.com Subscriptions-core Library Version: 7.0.0 Subscription Statuses: wc-active: 15 wc-cancelled: 7 wc-on-hold: 27

WooCommerce Account Connected: ✔ Yes Active Product Key: ❌ No Report Cache Enabled: ✔ Yes Cache Update Failures: ✔ 0 failure

Store Setup

Country / State: United States (US) — Florida

Subscriptions by Payment Gateway

Amazon Pay: wc-active: 10 wc-on-hold: 1

Payment Gateway Support

Direct bank transfer: products Cash on delivery: products PayPal: products refunds tokenization add_payment_method subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions gateway_scheduled_payments

Amazon Pay: products refunds subscriptions subscription_date_changes subscription_suspension subscription_reactivation subscription_cancellation multiple_subscriptions subscription_payment_method_change_customer subscription_amount_changes

WooCommerce PayPal Payments

Onboarded: ✔ Shop country code: US WooCommerce currency supported: ✔ Advanced Card Processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: – PayPal Vault enabled: ✔ ACDC Vault enabled: ✔ Logging enabled: ✔ Reference Transactions: ✔ Used PayPal Checkout plugin: ✔ Subscriptions Mode: PayPal Vaulting

Admin

Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks pattern-toolkit-full-composability product-custom-fields remote-inbox-notifications remote-free-extensions payment-gateway-suggestions printful shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page launch-your-store

Disabled Features: experimental-blocks minified-js product-pre-publish-modal settings async-product-editor-category-field product-editor-template-system

Daily Cron: ✔ Next scheduled: 2024-09-04 14:26:10 +00:00 Options: ✔ Notes: 214 Onboarding: completed

Action Scheduler

Complete: 2,239 Oldest: 2024-08-04 06:41:27 +0000 Newest: 2024-09-03 20:44:14 +0000

Failed: 9 Oldest: 2024-08-06 14:20:13 +0000 Newest: 2024-08-15 12:51:07 +0000

Pending: 25 Oldest: 2024-09-03 20:44:45 +0000 Newest: 2024-10-02 20:21:28 +0000

Status report information

Generated at: 2024-09-03 20:44:45 +00:00

</details>

ChristianAF avatar Sep 03 '24 20:09 ChristianAF