sensei-content-drip icon indicating copy to clipboard operation
sensei-content-drip copied to clipboard

Changed dripping date still sends emails to learners of completed courses

Open RiaanKnoetze opened this issue 9 years ago • 3 comments

Link to ticket: https://woothemes.zendesk.com/agent/tickets/368952

Customer reports:

Once a user has completed a course, the course should not be dripping for this user again.

When a course has been marked completed, the learner should not be receiving dripping emails again in the event that the drip dates are changed by admin.

This also seems interlinked with:

  • #89
  • #48
  • #88

RiaanKnoetze avatar Jan 13 '16 04:01 RiaanKnoetze

@danjjohnson

There is another ticket for this here: https://woothemes.zendesk.com/agent/tickets/388774

WillBrubaker avatar Feb 24 '16 19:02 WillBrubaker

This isn't technically a bug. Content drip wasn't designed to use the same course over multiple drip schedules, so that is a feature request.

Workaround: Remove the old learners from the course manually so that they don't receive the drip emails a second time.

cc: @WillBrubaker @RiaanKnoetze

danjjohnson avatar Mar 01 '16 18:03 danjjohnson

This came up in 431888-zd-woothemes.

richardmtl avatar Jun 21 '16 19:06 richardmtl