sensei-certificates icon indicating copy to clipboard operation
sensei-certificates copied to clipboard

Add filter to search certificates by learner

Open jenhooks opened this issue 7 years ago • 12 comments

In 1077665-zen, a user reports that the Search Certificates field only searches the Certificate Name field, which is only marginally useful. I was able to reproduce this.

To reproduce:

  1. Go to Certificates > Certificates
  2. Search for a Certificate title / ID -- it should give you a result.
  3. Search for a value that is in the Learner field -- no results will be found.

There's a video from the user in the ticket, as well.

Shouldn't the search work on all fields?

jenhooks avatar Apr 10 '18 17:04 jenhooks

Shouldn't the search work on all fields?

It doesn't work that way for posts and pages, so it doesn't make sense to do it for certificates. We could potentially filter by learner, similar to how WooCommerce filters customers, but this isn't something we'll prioritize unless more users ask for it. Closing for now.

donnapep avatar Feb 26 '19 10:02 donnapep

This is something we're struggling with. Searching by title is pointless. We briefly thought some users weren't getting certificates at all because they didn't show up when searching by user name. We can't even sort by most recent. Not to be too harsh, but the certificate listing page is useless from a UX perspective.

marcpeterson avatar Jan 13 '20 18:01 marcpeterson

requested in 3028020-zen

cena avatar Jun 04 '20 16:06 cena

Another request: 3034164-zen

danjjohnson avatar Jun 05 '20 09:06 danjjohnson

Yes please.

We need this function as soon as possible.

chipweb avatar Jun 05 '20 10:06 chipweb

Hi.

I've come to this thread looking for information about the problem. I don't understand how it is possible that it cannot be filtered or searched by student or by course.

A temporary solution could be that the names of the certificates are generated with the name of the student + name of the course, so we could locate them with the certificate finder.

lolomarchal avatar Jun 05 '20 10:06 lolomarchal

We should add a new filter to Filter by learner that works similar to how WooCommerce enables filtering by customer for orders:

Screen Shot 2020-06-06 at 10 40 38 AM

donnapep avatar Jun 06 '20 14:06 donnapep

We should add a new filter to Filter by learner that works similar to how WooCommerce enables filtering by customer for orders:

Screen Shot 2020-06-06 at 10 40 38 AM

Yes. We need it!

lolomarchal avatar Jun 09 '20 10:06 lolomarchal

Yes, do need it. I would also like to see the Woocommerce screen options included so we can have more students per page displayed. eg. "Number of items per page: 300" (by entering your choice)

Adminifhta avatar Jun 09 '20 11:06 Adminifhta

This is the Screen Options dropdown from Woocommerce Orders page i am referring to: image

Adminifhta avatar Jun 09 '20 11:06 Adminifhta

Requested https://wordpress.org/support/topic/certificate-search-not-working/

gaurav1984 avatar Jan 07 '22 12:01 gaurav1984

Reported here: 4946448 - zen

The problem of the search function not working on Course Certificates has been there for years. It has never worked, and I have seen other Automattic customers complain about it. That is also the fault of Automattic, and it causes many hours of my time and my Customer Service Agents time to be wasted looking for Certificates of Completion for students.

ctdealba avatar Apr 18 '22 17:04 ctdealba