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Published 20 hours ago • verified publisher icon woocommerce

Make "do not sync", "sync and hide" and "sync and show" work effectively in bulk actions!

Open ricardoaraujo330 opened this issue 2 years ago • 1 comments

Hello

I would like to report some difficulties in changing product status to "sync and show", especially when it is a variable product with many variations...

I break down my question into two points:

  1. First of all, if I filter the list of products by "sync and hide", the list shows all "sync and hide" + "do not sync" products, as you can see here.

  2. The most urgent thing for me is to make it easier to change products from "sync and hide" or "do not sync" to "sync and show", especially when talking about variable products with numerous variations...

I did a test and found a product in my list that is as "sync and hide", in the actions menu, I used the option that says "include in facebook sync" and clicked on "apply". The result was that the product (and its variations) remained as "sync and hide".

This makes these actions obsolete... The actions menu should have 3 specific options: do not sync + sync and hide + sync and show, which should affect all product variations, whether they are in stock or not, since facebook ads already allows you to create rules to not show products/variations without stock.

Hope you can improve this. Thank you

ricardoaraujo330 avatar Jun 30 '22 07:06 ricardoaraujo330

Hi @ricardoaraujo330,

Thanks for reaching out.

First of all, if I filter the list of products by "sync and hide", the list shows all "sync and hide" + "do not sync" products, as you can see here.

I haven't been able to reproduce this:

Do not sync Screenshot 2022-07-19 at 15 13 16

Sync and hide: Screenshot 2022-07-19 at 15 17 26

Could you provide some steps to reproduce that would help us look into this further?

I did a test and found a product in my list that is as "sync and hide", in the actions menu; I used the option that says "include in facebook sync" and clicked on "apply". The result was that the product (and its variations) remained as "sync and hide".

I was able to reproduce this for variable products. "Include in Facebook sync" action will not move products from Sync and hide to Sync and show.

Sync and hide and Sync and show need to be distinct options to allow users to update "Facebook sync" status in bulk

rawdreeg avatar Jul 19 '22 13:07 rawdreeg