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bug: i cannot login to fig

Open QuangNguyen1607 opened this issue 2 years ago • 10 comments

Checks

  • [X] I have searched github.com/withfig/fig/issues and there are no duplicates of my issue
  • [X] I have run fig doctor in the affected terminal session
  • [X] I have run fig restart and replicated the issue again

Operating system

Macos

Expected behaviour

https://share.cleanshot.com/8WL2wfqKZC5brrl6n92k i cannot login to fig.io that i try change connection wifi and fake vpn to can login to fig but it cannot. i try login on website but ti still.

Actual behaviour

https://share.cleanshot.com/8WL2wfqKZC5brrl6n92k

Steps to reproduce

Login account on website that i get error

Something went wrong :(
Signups are currently disabled

Environment

No response

QuangNguyen1607 avatar Aug 28 '23 14:08 QuangNguyen1607

i live in vietnam and i think that is also a reason 🥲

QuangNguyen1607 avatar Aug 28 '23 14:08 QuangNguyen1607

~Same, it seems disabling signup somehow disabled sending emails as well~ Nope, the emails with the code are just delayed several hours. I got the code 6 -7 hours later

Moulick avatar Aug 28 '23 17:08 Moulick

Same on my side. It seems as Fig is joining AWS, new users can't register right now... but when?? We don't know... So, goodbye Fig. I will uninstall it.

Florian-Uplight avatar Aug 29 '23 06:08 Florian-Uplight

new to fig. cannot install either. github or email

qbmiller avatar Aug 29 '23 07:08 qbmiller

me too ,new to fig

zcx2001 avatar Aug 31 '23 01:08 zcx2001

Why disable it without an exact time to re-enable signup? It is unreasonable 😠

tonythere avatar Aug 31 '23 02:08 tonythere

I know this is frustrating. We are doing our best to work with internal security teams to reenable login. Thank you for your patience and stay tuned for updates.

mschrage avatar Sep 12 '23 21:09 mschrage

Is there a time schedule? About when can I recover?

zcx2001 avatar Sep 13 '23 00:09 zcx2001

Unfortunately, I can't give you a concrete estimate right now.

mschrage avatar Sep 13 '23 18:09 mschrage

Still no updates on this?

PatrickZimmerer avatar Nov 28 '23 10:11 PatrickZimmerer