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Unable to export app data

Open akshayraghunath opened this issue 3 years ago • 4 comments

Do you want to request a feature, report a bug, or ask a question about wit? Bug

What is the current behavior? When the "Download .zip with your data" button is clicked under app settings, getting an error message "Something went wrong. We've been notified."

If the current behavior is a bug, please provide the steps to reproduce and if possible a minimal demo of the problem. Go to the Wit app > Management > Settings > Click on the "Download .zip with your data" button

What is the expected behavior? The Zip file with the data must be downloaded

If applicable, what is the App ID where you are experiencing this issue? If you do not provide this, we cannot help. App ID: 1497612310349057

akshayraghunath avatar Dec 22 '21 07:12 akshayraghunath

Hi friend, I'm investigating it. will get back to you soon. thanks for your patience.

wangzhenict avatar Dec 22 '21 20:12 wangzhenict

Hi buddy - Any update on the above?

akshayraghunath avatar Dec 24 '21 04:12 akshayraghunath

Hi @akshayraghunath, I tried this app, and met some permission check issue. it looks I need your help to add me to your app's contributor. you can do it through app > management > settings > contributors, my user name is 'zhenwang', then i will debug further, you can remove me after the issue is addressed.

If you feel ok for that, just let me know once you added me.

Thanks,

wangzhenict avatar Dec 24 '21 05:12 wangzhenict

@jtliao @patapizza @ramh I have seen many similar issues reported. Could you please help?

akshayraghunath avatar Dec 24 '21 06:12 akshayraghunath

Closing due to no movement on the issue. Please re-open or file a new task should the issue be persisting.

Barbog avatar Apr 18 '23 09:04 Barbog