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Published 20 hours ago • verified publisher icon wit-ai

Failing App

Open brennadoyle opened this issue 4 years ago • 3 comments

Do you want to request a feature, report a bug, or ask a question about wit?

Question

What is the current behavior?

Currently, an app is bringing about thousands of errors and is constantly unstable. Is there something on the back end that's wrong with it?

If the current behavior is a bug, please provide the steps to reproduce and if possible a minimal demo of the problem.

What is the expected behavior?

For the app to stay constant and not have outages every day.

If applicable, what is the App ID where you are experiencing this issue? If you do not provide this, we cannot help.

149898058347644 Screen Shot 2021-09-22 at 2 59 28 PM 6

brennadoyle avatar Sep 22 '21 21:09 brennadoyle

Hi @brennadoyle! I tried the same request as yours but couldn't repro the issue. I did notice some timeouts for some queries in your app and we'll be addressing those issues soon on our end.

nishsinghal20 avatar Sep 23 '21 22:09 nishsinghal20

@nishsinghal20 Will I be notified of when those timeouts will be addressed or is there a timeline on it?

brennadoyle avatar Sep 23 '21 22:09 brennadoyle

We'll dedicate some time in early October to fix those issues. In the meantime, please feel free to create another issue if you continue to experience problems with your app. We'll do our best to help address them.

nishsinghal20 avatar Sep 23 '21 23:09 nishsinghal20

Closing due to no movement on the issue. Please re-open or file a new task should the issue be persisting.

Barbog avatar Apr 18 '23 09:04 Barbog