wire-server-deploy icon indicating copy to clipboard operation
wire-server-deploy copied to clipboard

Published 20 hours ago • verified publisher icon wireapp

Question: Where Can I check the logs for push notifications

Open ramesh8830 opened this issue 4 years ago • 3 comments

Basic information

  • On-premises: yes
  • Cloud-Provider: none
  • Installation type: production
  • Kubernetes version:
Client Version: version.Info{Major:"1", Minor:"14", GitVersion:"v1.14.2", GitCommit:"66049e3b21efe110454d67df4fa62b08ea79a19b", GitTreeState:"clean", BuildDate:"2019-05-16T16:14:56Z", GoVersion:"go1.12.5", Compiler:"gc", Platform:"linux/amd64"}
Server Version: version.Info{Major:"1", Minor:"14", GitVersion:"v1.14.2", GitCommit:"66049e3b21efe110454d67df4fa62b08ea79a19b", GitTreeState:"clean", BuildDate:"2019-05-16T16:14:56Z", GoVersion:"go1.12.5", Compiler:"gc", Platform:"linux/amd64"}
  • Installed with Kubespray: yes
  • Helm chart version:
Client: &version.Version{SemVer:"v2.13.1", GitCommit:"618447cbf203d147601b4b9bd7f8c37a5d39fbb4", GitTreeState:"clean"}
Server: &version.Version{SemVer:"v2.13.1", GitCommit:"618447cbf203d147601b4b9bd7f8c37a5d39fbb4", GitTreeState:"clean"}
  • Other related technology + version:

How did you install Wire?

Installed using instructions provided on the docs.wire.com and using ubuntu 18.04.4 LTS (Bionic Beaver). Using TLS wildcard certificate

Question

where do i check the push notifications logs? I don't see any logs for push notifications inside gundeck pods. I am having hard time configuring ios push notifications.

Please advise.

ramesh8830 avatar Jun 29 '20 16:06 ramesh8830

@ramesh8830, for this issue I am able to send push notification and able to see logs in gundeck. but in IOS 13 or later, the application crashed with push notification. Android push notification works perfectly.

rahulit1991 avatar Jul 08 '20 09:07 rahulit1991

Hi @rahulit1991

Android Notifications are works fine but IOS notifications are not working properly. Sometimes ios notifications are working with delay around 30min and sometimes not working at all.

I can't able to any logs in gundeck pods for both Android and IOS to see what's wrong.

ramesh8830 avatar Jul 08 '20 14:07 ramesh8830

my colleague is working on IOS App. and same we facing an issue with push notification on IOS 13 or later. please check this GitHub issue. https://github.com/wireapp/wire-ios/issues/4447

rahulit1991 avatar Jul 09 '20 02:07 rahulit1991