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Win 10 Wire Desktop crashes on screensharing

Open jamesxu123 opened this issue 4 years ago • 1 comments

Wire version: Version 3.21.3932 Wire for web version: Wire for Web Version 2021.02.02.15.16 Operating system: Win 10 20H2 Which antivirus software do you have installed: Windows Defender

What steps will reproduce the problem?

  1. Start a video call
  2. Share screens
  3. Wait a few minutes

Edit: I'm using CBR, but haven't had the chance to try and replicate with VBR yet.

What is the expected result?

  • Calls normally

What is the actual result?

  • Crashes with a grey screen after a few minutes or seconds of screensharing.

Please provide any additional information below. Attach a screenshot if possible.

  • The left portion of the window is still there, just the right side crashes. e.g. the part that lets you switch between different Wire accounts is there but the calling/messaging/chats section is just grey.

jamesxu123 avatar Feb 03 '21 03:02 jamesxu123

I think this can be related to #4481 Maybe screensharing could be compared in some way to remote access to a virtual machine?

agelormini avatar Mar 04 '21 14:03 agelormini