[com.blizzard.Overwatch] stuck on "Overwatch Instalation" window

[aobhgoleor]

Overwatch can't be installed due to not being able to progress past the installation window, it just continuously loads. I tried uninstalling the flatpak, then reinstalling but that didn't do anything, I'm not really sure what else to add other then a screenshot, tho if something else is needed please do ask

[johannes-wolf]

I've got the same problem with StarCraft II.

[LeandroStanger]

1. Open the application called 'Terminal'
2. In this application run the command:

rm -rf $HOME/.var/app/com.blizzard.Overwatch/data/wine flatpak run com.blizzard.Overwatch

[johannes-wolf]

This reinstalls the Battle.net client, but does not fix the problem. After selecting "install" the Installation window shows up with the battle.net logo animating, but the installation can never be started, the button remains disabled.

The shell shows the following:

$ wine: Unhandled exception 0x80000003 in thread 8f at address 0x130d60d3 (thread 008f), starting debugger...
wine: Unhandled exception 0x80000003 in thread b4 at address 0x130d60d3 (thread 00b4), starting debugger...
$ wine: Unhandled exception 0x80000003 in thread da at address 0x130d60d3 (thread 00da), starting debugger...

[LinusPleyer]

Just want to say that I have this problem too.

Edit: A few days after that post it worked. i now have it installed. I did not do anything intentionally to fix that, so idk what the problem was, but maybe it will fix itself for you too

[dac73]

I have the same problem with neverending installation. OS: Fedora 28 GPU: RX580 --debug output: flatpak run com.blizzard.StarCraft2 --debug Verify "Battle.net Helper.exe" doesn't launch... wine: cannot find L"C:\\windows\\system32\\winemenubuilder.exe" 🦄  ~  wine: Unhandled exception 0xc0000417 in thread 82 at address 0x523586 (thread 0082), starting debugger... wine: Unhandled exception 0x80000003 in thread ce at address 0x370b343 (thread 00ce), starting debugger... wine: Unhandled exception 0x80000003 in thread 11a at address 0x370b343 (thread 011a), starting debugger... wine: Unhandled exception 0x80000003 in thread 14e at address 0x370b343 (thread 014e), starting debugger... And also this

[rbrooklyn]

@krashekspres I have the exact same issue as you on a fresh KUbuntu installation. Unreadable text and Overwatch doesn't install.

I also had this issue on Arch (now replaced with Kubuntu). So that's Fedora, Kubuntu and Arch all affected, so probably not a driver version issue at least. I did eventually manage to get it running on Lutris on my Arch installation, but I honestly have no idea how I got it working. One launch it "just worked", and that was that.

Like you, I am running a RX580 card. So I'm wondering if AMD is the common factor here.

My screenshot of the same issue is attached:

[rbrooklyn]

I made some progress:

Launch overwatch, which actually launches battle.net Login to battle.net Try to install overwatch. It will probably get stuck. Exit battle.net and will all .exe processes (or just reboot if you're feeling lazy) Run this: rm -rf $HOME/.var/app/com.blizzard.Overwatch/data/wine/drive_c/ProgramData/Battle.net/ Launch overwatch again. The fonts will still be screwed up, but you will be able to install Overwatch.

[dac73]

ribs85, thanks for the hint, the installer now works. For fonts, most topics on net point to missing fonts, but that's not the case here (they are flatpaked and should work correctly on any distro). This could be RX 580 issue (sometimes I got fonts like that during boot time, depends on distro) so doubt we can solve this here.