Open PDF files with Acrobat

[parsa-j42]

Hi! When I try to open a PDF file using Nautilus with Adobe on Gnome, Adobe Acrobat DC opens with an error message saying There was a problem opening this document. "The specified path is invalid." I can open the same file perfectly if I open Adobe first and then choose the file from there.

This only happens with Adobe Acrobat, as Office 365 apps work just fine.

I'm using Pop!_OS 22.04 and Gnome 42.5 on Wayland, however, I am able to reproduce the issue on X11 as well.

[LDprg]

Can you please check following things:

• File and folder permission of file
• Does the same issue also appear with Office in the same location
• Does Adobe print the location of the file before it fails
• Whats the path like in Windows and Linux, maybe here is something broken
• Which Version of Acrobat are you using

@winapps-org/legacy can anyone try to reproduce?

[parsa-j42]

@LDprg

• The file and folder permissions were read and write for me and read for others, changed that to read and write for others, but the issue persists.
• Nope, tried opening a file in the same directory with Microsoft Word, and it opened just fine.
• The only message that Adobe says is that "There was an error opening this document. The specified path is invalid."
• The path on Linux is /home/myuser/document.pdf, in windows, it's \\tsclient\home\document.pdf.
• The version of Adobe is "Continuous Release | Version 2023.003.20244 | 64-bit".

[Nugget2269]

I have the same problem, any updates on this?

[LDprg]

@Marethyu9999 does this happen to you only with Acrobat or with some other software?

[Nugget2269]

I only tested It with office 365 (which works) and adobe acrobat, and as far as I understood the problem, acrobat tries to access a path via rdp so maybe a vfs (virtual file system) could solve the problem

[oskardotglobal]

Yea, this is probably related to the way the files are shared.