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Not working as expected

Open vignesvaran opened this issue 5 years ago • 14 comments

Magento version Version 2.3.3-p1

Magento edition:

  • [ ] Enterprise Edition

I have installed this extension and enabled this in configuration. Added some products in cart and proceed checkout but its not splits the order.

Note: I didn't choose any attribute in configuration.

vignesvaran avatar May 26 '20 10:05 vignesvaran

If am using color attribute in configuration also not working.

vignesvaran avatar May 26 '20 10:05 vignesvaran

If am using color attribute in configuration also not working.

What is the error you get. You can't place the order?

rameshkrr652 avatar May 26 '20 11:05 rameshkrr652

There is no error occurred, order placed successfully. But the order not divided, it places as single order.

vignesvaran avatar May 26 '20 12:05 vignesvaran

Hello! Thank you for reporting this issue. Can you share more details? Screenshots, messages, logs, etc. Can you confirm you have the extension enabled, activated, and configured at the admin?

Thanks!

williankeller avatar May 26 '20 12:05 williankeller

Hi! I have installed split order extension and configured refer below screenshot,

split-order-1

In frontend I have added two products in cart one product only has color attribute, refer below screenshot,

split-order-2

After placing order, in success page I have only one order number. It has two order items. The order is not splits the order items into separate orders.

split-order-3

vignesvaran avatar May 26 '20 17:05 vignesvaran

Hi, @vignesvaran. Both products should have a color attribute, and they have to be different from each other. I guess this is the issue. There is nothing to compare between the items, and this is what the extension does, grouping the products by their attribute.

williankeller avatar May 26 '20 17:05 williankeller

Hi, @williankeller I have tried that too but no luck.

vignesvaran avatar May 26 '20 18:05 vignesvaran

Same issue here on 2.3.4 , I've tried playing with following settings with no luck : use product flat catalog / single store mode.

pastanislas avatar Jun 15 '20 15:06 pastanislas

Not all attributes are loaded by default in the quote, but if you add this to a module, it will load it:

Vendor/Module/etc/catalog_attributes.xml

<?xml version="1.0"?>
<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:module:Magento_Catalog:etc/catalog_attributes.xsd">
    <group name="quote_item">
        <attribute name="your_attribute_code"/>
    </group>
</config>

barryvdh avatar Nov 12 '20 10:11 barryvdh

Not all attributes are loaded by default in the quote, but if you add this to a module, it will load it:

Vendor/Module/etc/catalog_attributes.xml

<?xml version="1.0"?>
<config xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="urn:magento:module:Magento_Catalog:etc/catalog_attributes.xsd">
    <group name="quote_item">
        <attribute name="your_attribute_code"/>
    </group>
</config>

In which part this should be added? on the plugin itself or another module?

TsumTsums avatar Dec 08 '20 09:12 TsumTsums

Another module, or this one. Doesn't matter I think.

barryvdh avatar Dec 08 '20 11:12 barryvdh

Another module, or this one. Doesn't matter I think.

still not working on my end. did both tbh.

TsumTsums avatar Dec 08 '20 11:12 TsumTsums

Hello everyone! We will address this issue in our next release. I can see a comment with version 2.3.4 Can you confirm the version you're running there?

williankeller avatar Dec 09 '20 14:12 williankeller

Hello everyone! We will address this issue in our next release. I can see a comment with version 2.3.4 Can you confirm the version you're running there?

Im currently using CE 2.3.4

TsumTsums avatar Dec 09 '20 15:12 TsumTsums