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Published 20 hours ago • verified publisher icon williankeller

Conversion value not tracked for Paypal Express checkout

Open nadroj467 opened this issue 4 years ago • 2 comments

Hi,

Thanks for the great free extension. Everything looks to be working great on our Magento 2.3.3 install. We use native Magento checkout. We are noticing that conversion value is not tracked when customers uses PayPal express checkout.

If the customer clicks Paypal Express checkout button from the cart page and bypasses the Magento checkout, they will visit the Paypal Review page to select the postage method then hit the success page after payment.

We are noticing conversion is tracked in Facebook but not the conversion value, comes in as £0.00

It would be great if there was a solution.

Thanks again

nadroj467 avatar Apr 21 '20 12:04 nadroj467

Hi @nadroj467 Thank you for letting us know about this issue. We'll take a look and back to you as soon as we have a new release available.

In meanwhile, could you give us a star? This way you help us to increase the extension visibility.

williankeller avatar Apr 21 '20 13:04 williankeller

Thanks for this. We rely heavily on PayPall Express .. @williankeller .. and I see the ticket is from 2020.

Can we confirm that PPE is not tracked? Or was this solved?

seansan avatar Mar 12 '21 12:03 seansan