cb-legacy icon indicating copy to clipboard operation
cb-legacy copied to clipboard

Make "booking comment" intuitive to users

Open flegfleg opened this issue 8 years ago • 2 comments

Originally reported by: Nils Larsen (Bitbucket: nillerdk, GitHub: nillerdk)


The comment feature is widely misunderstood by our users in Dresden. We expect them to leave a short comment about their planned use ("shopping", "transport of small tree", "trip with the children"), but in more than 90% of the cases, they don't leave a comment at all. The comments actually written are 50% comments like we expect them and 50% are questions or notices about broken parts of the bike, which they obviously don't expect to be published.

It would be great, if the field for adding a booking comment would appear in the booking process itself (right now it appears after the booking was confirmed). It would also be great to add a (customizable?) explanation maybe including an example to guide the users.


  • Bitbucket: https://bitbucket.org/wielebenwir/commons-booking/issue/138

flegfleg avatar Feb 06 '17 14:02 flegfleg