cb-legacy
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Make "booking comment" intuitive to users
Originally reported by: Nils Larsen (Bitbucket: nillerdk, GitHub: nillerdk)
The comment feature is widely misunderstood by our users in Dresden. We expect them to leave a short comment about their planned use ("shopping", "transport of small tree", "trip with the children"), but in more than 90% of the cases, they don't leave a comment at all. The comments actually written are 50% comments like we expect them and 50% are questions or notices about broken parts of the bike, which they obviously don't expect to be published.
It would be great, if the field for adding a booking comment would appear in the booking process itself (right now it appears after the booking was confirmed). It would also be great to add a (customizable?) explanation maybe including an example to guide the users.
- Bitbucket: https://bitbucket.org/wielebenwir/commons-booking/issue/138