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Does digitisation drive requesting? Six months on

Open taceybadgerbrook opened this issue 1 year ago • 0 comments

What is the problem to solve? #10113 is based on only 5 months and it should be borne in mind that this was at the beginning of the online requesting service. For this reason, it is worth revisiting this analysis in 6 months’ time.

If online requests for digitised items has continued to increase, it's worth looking into.

What stage of research is it? (discovery/general usability testing/post release) post release

What are the objectives? If it turns out that requests for digitised items are increasing, maybe the most popular items could be candidates for a transcribathon. In the case of items which do not have search within, OCR tools could be surfaced for users.

What research technique is required? Re-run code in repo

taceybadgerbrook avatar Sep 13 '23 10:09 taceybadgerbrook