Exporting/Importing to Certify Management Hub fails

Open CyberiumShadow opened this issue 1 month ago • 2 comments

Hi,

When we create an export of the configuration FROM Certify Management Hub, and then Preview the import on a Certify Certificate Manager instance, the preview successfully loads.

However, when going the opposite way, ie. FROM Certify Certificate Manager TO Certify Management Hub, we get an unhandled error with the following showing up in the Developer Console. There are also no logs regarding this event in ProgramData/certify/logs

We also get this error when exporting from Management Hub and attempting to re-import.

Nov 10 '25 03:11 CyberiumShadow

Thanks for raising this issue, This is a known problem and we are working on it for the next release. If you are evaluating/testing the app we also welcome feedback and questions at support at certifytheweb.com

Nov 10 '25 04:11 webprofusion-chrisc

Just as a follow up this should be greatly improved now in the 7.0.14 releases.

Dec 05 '25 00:12 webprofusion-chrisc