Cannot Re-Add Server to Dashboard

[kd8ssq]

I just updated one of my servers to the latest version of certify and the Dashboard was still reflecting the old version (After the fact, I did find this ticket regarding that #346). I thought I needed to re-add the server to the dashboard so I did that using the application and it actually added a duplicate. I tried to remove just one of the entries but it actually removed both and now I cannot re-add the server to the dashboard. The application says that it was added successfully, but the dashboard doesn't reflect the addition.

[webprofusion-chrisc]

Thanks for reporting this. How did you remove the registration of the server on the server itself? You can remove registrations on the dashboard but the GUI doesn't have a way to remove it's own registration. To do this manually you'd need to edit c:\programdata\certify\appsettings.json and set IsInstanceRegistered to false, then restart the certify service and UI. I think then you should be able to re-register that server.

Note that you do not need to re-register to update the version info anymore, you just need to request a certificate with status reporting enabled and we will update the instance version info.

[kd8ssq]

I used the dashboard to remove the instance. When I tried to add the instance back yesterday, it again told me it was successful but it doesn’t show up in the dashboard.

On Thu, Aug 9, 2018 at 08:27 Christopher Cook [email protected] wrote:

Thanks for reporting this. How did you remove the registration of the server on the server itself? You can remove registrations on the dashboard but the GUI doesn't have a way to remove it's own registration. To do this manually you'd need to edit c:\programdata\certify\appsettings.json and set IsInstanceRegistered to false, then restart the certify service and UI. I think then you should be able to re-register that server.

Note that you do not need to re-register to update the version info anymore, you just need to request a certificate with status reporting enabled and we will update the instance version info.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/webprofusion/certify/issues/351#issuecomment-411739799, or mute the thread https://github.com/notifications/unsubscribe-auth/AGGx20Ez1LfebWEtBzwG_shv-T8Stq31ks5uPCqrgaJpZM4VsTqc .

[webprofusion-chrisc]

Thanks, but how did you get the instance on your server to know it was no longer registered? Usually once you register an instance it still thinks it's registered even if you delete it in the dashboard.

[kd8ssq]

After I upgraded to the latest version, the application showed the "Add to Dashboard" button again.

On Thu, Aug 9, 2018 at 9:29 AM Christopher Cook [email protected] wrote:

Thanks, but how did you get the instance on your server to know it was no longer registered? Usually once you register an instance it still thinks it's registered even if you delete it in the dashboard.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/webprofusion/certify/issues/351#issuecomment-411751150, or mute the thread https://github.com/notifications/unsubscribe-auth/AGGx28mCZW8XWMEJmDsUsyknlSE2oMSkks5uPDlBgaJpZM4VsTqc .

[kd8ssq]

After all of the testing I did in our other ticket (#354) with uninstalling and re-installing, I now have 7 copies of server 101112-62 showing up in the dashboard.

I also upgraded another server and it's showing the "Add to Reporting Dashboard" button in the GUI even though the Dashboard shows that it's been upgraded to v4.0.7