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Bug: "Something went wrong"

Open rojnwa opened this issue 10 months ago • 50 comments

YTAF information

  • YTAF version: 0.3.6

TV information

  • webOS version: 6.2.0-35
  • Firmware version: 03.21.20
  • OTAID: HE_DTV_W210_AFABATAA
  • SoC: o20n
  • Model: OLED77C19LA

Issue description

After about 15 to 20 seconds into playing a video, the video stops and a black screen including a QR code pops up. It says "Something went wrong. Try again or scan the QR code for more info".

The QR links to the following site: https://support.google.com/youtube/answer/3037019

It started happening just today (13.02.2025) - worked flawlessly every day before for years. I have not changed anything on my TV including root / homebrew settings. I also tried disabling all the YTAF settings like ad blocking but the error still pops up after like 15-20 seconds into the video.

I've tried reinstalling the app multiple times via homebrew channel and webOS Dev Manager - no result.

I'm not signed in.

rojnwa avatar Feb 13 '25 22:02 rojnwa

https://support.google.com/youtube/answer/3037019#zippy=%2Ckiểm-tra-tốc-độ-internet-và-mức-sử-dụng-dữ-liệu%2Cthông-báo-lỗi-đã-xảy-ra-lỗi-hãy-làm-mới-hoặc-thử-lại-sau

hola-s avatar Feb 13 '25 23:02 hola-s

I am also experiencing the same issue today 13/2/2025. No issues yesterday.

LG C1 TV

I have updated to version 0.3.6 and this made no difference.

I pressed the green button on my remote and unticked all unblocking.

This made no difference

The issue did not occur during any adverts (1min long)

The issue appeared to be random, but it occurs around 26 or 28 seconds in to a video

And the same for a live stream.

(Untested) but the error might occur around similar timestamps through out a video

Changing location to south korea had no affect (or did changing resolution,or turning screen off only)

I am signed in to youtube

Edit Just want to point out that on a few random videos the issue does not appear, i didnt really investigate if these are low viewed videos, as I was trying random things (update: just seems random)

Also youtube via the web app is fine.

Shandinight avatar Feb 13 '25 23:02 Shandinight

Got the same behaivor, starting around 12/2/2025 UTC+2. I'm also updated app to version to 0.3.6 but it not helped.

DenByDen avatar Feb 14 '25 15:02 DenByDen

Same issue here. If I can help debugging let me know. YouTube AdFree Version 0.3.6 (Installed: 0.3.6) Device - OLED48C17LB Firmware version: 03.41.05 webOS version: 6.4.0 OTA ID: HE_DTV_W210_AFABATAA SoC: 020n

Randalix avatar Feb 14 '25 16:02 Randalix

The same thing happened to me yesterday

Dreamcatcherrr avatar Feb 14 '25 17:02 Dreamcatcherrr

I did install the official youtube app and has the same issue.

YouTube AdFree Version 0.3.6 (Installed: 0.3.6) Device - LG UP7750PSB Firmware version: 03.41.05

seppnoodle avatar Feb 14 '25 18:02 seppnoodle

same issue here since the 12/02/2025

killertrust avatar Feb 14 '25 18:02 killertrust

Same issue here with both YTAF v0.3.5 and 0.3.6 on 2 different TVs. I uninstalled YTAF on the OLED65B7 and installed the official Youtube app. I was able to play videos on the official app without issue.

Device: OLED77C1AUB Firmware: 03.41.05 WebOS: 6.4.0 YTAF: 0.3.5 and 0.3.6

Device: OLED65B7P-U Firmware: 06.10.45 WebOS: 3.9.0 YTAF: 0.3.5 (uninstalled now)

UPDATE: And now the issue no longer appears in YTAF (0.3.6 on my OLED77C1). I'm able to play videos and skip forward into videos without issue. Problem on the youtube side I'm guessing?

UPDATE2: The issue has returned. It worked for hours for me last night. This morning I watched a 13+ minute video with no issue then on the very next video, the problem started happening again. I quickly uninstalled YTAF and installed the official YouTube app and it played videos just fine. I reinstalled YTAF and the problem persists. Bizarre.

timma-gen avatar Feb 14 '25 19:02 timma-gen

Having the same issue since 14.02.2025

Dogshad avatar Feb 15 '25 06:02 Dogshad

It’s working for me again. It might have been an issue on YouTube’s side.

Randalix avatar Feb 15 '25 07:02 Randalix

It’s working for me again. It might have been an issue on YouTube’s side.

UPDATE: And now the issue no longer appears in YTAF (0.3.6 on my OLED77C1). I'm able to play videos and skip forward into videos without issue. Problem on the youtube side I'm guessing?

I have just tested it again and the problem still persists.

rojnwa avatar Feb 15 '25 12:02 rojnwa

Issue had resolved but it has come back again

Dogshad avatar Feb 16 '25 12:02 Dogshad

When I disabled ipv6 in the TV settings the error disappeared

ASketchin avatar Feb 16 '25 21:02 ASketchin

Same error - 17/02/2025 YouTube AdFree Version 0.3.6 Device - LG OLED55C1PVA Firmware version: 03.41.05

Houcine-JS avatar Feb 17 '25 01:02 Houcine-JS

Can confirm the issue after the latest dev mode app update. LG C1. it's been like this since 14.02.2025 Some videos run, but most give this error after 15-20 sec

Image

studiogetz avatar Feb 17 '25 11:02 studiogetz

Same issue here as well, started to appear around the same time it did for everyone else.

Firmware: 03.40.70 Adfree YouTube version: 0.3.6 Device: LG OLED48A13LA

I've tried reinstalling the app and fiddling with the internet settings but nothing seemed to fix it. Other apps work fine, it's just Adfree YouTube that's giving this error. Sometimes it manages to no break for a longer periods of time but it always comes back.

I even tried uninstalling the Adfree YouTube and installing the regular one to see if the error occurs there as well and, strangely enough, it does. The error appears even in the official YouTube app, so it might not be related to the Adfree YouTube but with the YouTube in general. Not sure what to do about that?

In case you need any additional info, let me know.

BlytheScythe avatar Feb 17 '25 12:02 BlytheScythe

Facing this issue here as well on my LG C1, it’s frustrating but I haven’t found a fix yet.

Othmanosx avatar Feb 18 '25 04:02 Othmanosx

I'm having this issue since about a week ago. I tried to completely reinstall youtube addfree. No result. I uninstalled it and installed the official youtube app from the WebOS store. The issue kept popping up. It's very frustrating indeed. I watch youtube a lot and sponsorblock feature is very convenient.

Zoltercom avatar Feb 18 '25 08:02 Zoltercom

Did someone contact lg customer service?

riotpixel avatar Feb 18 '25 08:02 riotpixel

Same issue here i don't know if it related only to the c1 the only way for me to get the app to work properly is to routes my connection and use a vpn to a country that doesn't have monetization and advertising then it works okay no issues so i think this error comes up properly when it's trying to play an ad or something then it fails to skip and we get this error instead

dark67790 avatar Feb 18 '25 16:02 dark67790

Same issue here i don't know if it related only to the c1 the only way for me to get the app to work properly is to routes my connection and use a vpn to a country that doesn't have monetization and advertising then it works okay no issues so i think this error comes up properly when it's trying to play an ad or something then it fails to skip and we get this error instead

Which countries did you try/worked?

Shandinight avatar Feb 18 '25 18:02 Shandinight

Same issue here i don't know if it related only to the c1 the only way for me to get the app to work properly is to routes my connection and use a vpn to a country that doesn't have monetization and advertising then it works okay no issues so i think this error comes up properly when it's trying to play an ad or something then it fails to skip and we get this error instead

Which countries did you try/worked?

any country from this reddit post should works just fine i only tried russia and it works just fine https://www.reddit.com/r/AfterVanced/comments/19c8uj3/list_of_country_that_have_adfree_youtube/ if u can't route through your router directly or your pc u can use something like vpn hotspot on your phone needs root tho https://github.com/Mygod/VPNHotspot

dark67790 avatar Feb 18 '25 20:02 dark67790

Same issue here i don't know if it related only to the c1 the only way for me to get the app to work properly is to routes my connection and use a vpn to a country that doesn't have monetization and advertising then it works okay no issues so i think this error comes up properly when it's trying to play an ad or something then it fails to skip and we get this error instead

Which countries did you try/worked?

any country from this reddit post should works just fine i only tried russia and it works just fine https://www.reddit.com/r/AfterVanced/comments/19c8uj3/list_of_country_that_have_adfree_youtube/ if u can't route through your router directly or your pc u can use something like vpn hotspot on your phone needs root tho https://github.com/Mygod/VPNHotspot

I guess the issue is not a particular country, since if it were the original youtube app would have been working fine. But it's not.

Zoltercom avatar Feb 19 '25 15:02 Zoltercom

same issue here, but the original app from LG works, the problem is with the addfree

javitechjkd avatar Feb 19 '25 21:02 javitechjkd

Can people link to videos where this issue occurs and others try to confirm they experience this issue with the same video? I can't reproduce this.

OLED77C1AUB webOS 6.3.2 Firmware 03.34.96 Canada w/ YT Premium

fire332 avatar Feb 20 '25 14:02 fire332

I can confirm it happens to me on large viewership videos, smaller ones, and even livestreams.

No YT premium Ad-free youtube: 0.3.6 Webos tv version: 6.2.0-35 kisscurl-kavir TV: 43UP75006LF Account is logged in.

I use this app everyday, and have it running close to 24/7 so I know this issue with Youtube breaking only just started today for me.

Can people link to videos where this issue occurs and others try to confirm they experience this issue with the same video? I can't reproduce this.

OLED77C1AUB webOS 6.3.2 Firmware 03.34.96 Canada w/ YT Premium

Live stream where I get the issue: https://www.youtube.com/watch?v=9m6rjpI9Cd8

Small older video: https://www.youtube.com/watch?v=DSKnUUh0EUM&pp=ygUbcHV6emxlIGJvYmJsZSBjaGFtcGlvbnNoaXBz

Slightly higher views video: https://www.youtube.com/watch?v=q3JqMcq8Jlg

Much higher views video: https://www.youtube.com/watch?v=MojW0fVaaFE

Edit: When I log out, I'm not encountering this issue at all.

retropele avatar Feb 20 '25 23:02 retropele

Can people link to videos where this issue occurs and others try to confirm they experience this issue with the same video? I can't reproduce this.

OLED77C1AUB webOS 6.3.2 Firmware 03.34.96 Canada w/ YT Premium

Today I've tried to watch some of the JuegaGerman's videos and I've run into the same issues.

Live stream where I get the issue: https://www.youtube.com/watch?v=9m6rjpI9Cd8

Small older video: https://www.youtube.com/watch?v=DSKnUUh0EUM&pp=ygUbcHV6emxlIGJvYmJsZSBjaGFtcGlvbnNoaXBz

Slightly higher views video: https://www.youtube.com/watch?v=q3JqMcq8Jlg

Much higher views video: https://www.youtube.com/watch?v=MojW0fVaaFE

Edit: When I log out, I'm not encountering this issue at all.

I'll test these out tomorrow (the TV in question is at my girlfriend's place) and report back, but I believe the result won't be any different.

As I've previously mentioned, I've tried reinstalling the Adfree YouTube app, reinstalling the official app, playing while logged in and while logged out and the error would always pop up after 15-30 sec or if the video tries to skip a sponsored content.

As a workaround, I've noticed that it takes a 3-8 retries before the video stops throwing an error. Sadly, as soon as I exit the video and try another one, I have to do the same thing again. However, sometimes I'm lucky and it works without issue as long as I do not exit the video.

Unrelated or not, I've noticed that something similar was happening on SmartTube app on one of my Android TVs. It was getting error 403 and the app was applying the fix in the real time and, after a couple of tries, the video would resume as it normally did in the past.

EDIT: Checked the videos above and, sadly, the issue persists.

BlytheScythe avatar Feb 22 '25 00:02 BlytheScythe

It’s working for me again. It might have been an issue on YouTube’s side.

Issue had resolved but it has come back again

sometimes I'm lucky and it works without issue as long as I do not exit the video

Same for me, sometimes it works and sometimes it doesn't. My hunch is that they're running a session-based A/B test of some change that breaks the stream in the app. No idea how to confirm this though

matospiso avatar Feb 22 '25 20:02 matospiso

Hey guys, it works every time after i clean the RAM. Start the Video and clean RAM before the error appears. But i had to do this for almost every video today. So Pick up long videos.

Update: activating IPv6 in Network settings immediatly stops the Bug from occuring!

iLuecifer avatar Feb 22 '25 21:02 iLuecifer

Hey guys, it works every time after i clean the RAM. Start the Video and clean RAM before the error appears. But i had to do this for almost every video today. So Pick up long videos.

Clean the RAM? How to do that?

BlytheScythe avatar Feb 23 '25 01:02 BlytheScythe