Video size issue with cross platform (Mobile to Web)

[hirenpatel8891]

We are using Webex platform for both web and mobile video calling feature. We are using latest SDK for both the platform. We have found that there is video size issue when we are testing with Mobile to Web. Here I have attached the screenshot for the same. Web has joined from laptop and mobile has joined from iOS device. Video from Web is displaying very small and in landscape in mobile. We have check in kitchen sink app from testflight and it has also a same behaviour

We are using this Web SDK : https://github.com/webex/webex-js-sdk.

Please check and guide us on same.

[pumoru]

I tested the query here and I was able to reproduce the same thing. Test was performed using the latest samples for the JS SDK https://webex.github.io/webex-js-sdk/ and the KitchenSink.

Devices used :iphone13 pro(mobile) and on MAC

This an expected behaviour as web is being run on laptop (which has landscape camera), if web is also run on mobile it'll show the exact camera as on iOS SDK (portrait)

Will provide adequate feedback on the opened ticket as well.

Thanks.