webex.initializ not work on really device

[AmrSaied]

when starting SDK in Webex integration SDK I did not return callback on the device but work fine simulation

 webex.initialize { result in
                    if result {
                        print("User is authorized")
                        self.webxIntegration()
                    } else {
                        authenticator.authorize(parentViewController: self) { result in
                        if result == .success {
                            print("Login successful")
                            self.webxIntegration()

                        } else {
                            print("Login failed")
                        }
                    }
                    }
                }

[jbenyovs]

@AmrSaied can you please provide the details of the physical device that you are using? Can you also test using the iOS KitchenSink application https://github.com/webex/webex-ios-sdk-example . Do yo see the same behaviour there with a physical device if you run the code from XCode on the device? Please also test on TestFlight and check if you are able to login there: https://github.com/webex/webex-ios-sdk-example#download-app .