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my.vodafone.ua - site is not usable
URL: https://my.vodafone.ua/main/spending
Browser / Version: Firefox Mobile 96.0 Operating System: Android 6.0 Tested Another Browser: Yes Other
Problem type: Site is not usable Description: Missing items Steps to Reproduce: Нет отображается контент. Только хэдер страницы
View the screenshot
Browser Configuration
- gfx.webrender.all: false
- gfx.webrender.blob-images: true
- gfx.webrender.enabled: false
- image.mem.shared: true
- buildID: 20211123094249
- channel: nightly
- hasTouchScreen: true
- mixed active content blocked: false
- mixed passive content blocked: false
- tracking content blocked: false
From webcompat.com with ❤️
Thanks for the report, but I'm not able to reproduce the issue. For me the page content is displayed.
Tested with: Browser / Version: Firefox Nightly 96.0a1 (🦎 96.0a1-20211125095031) Operating System: Google Pixel 5 (Android 11) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density), Samsung Galaxy S8 (Android 9) - 1440 x 2960 pixels, 18.5:9 ratio (~570 ppi density)
Reporter could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? Also if there are any changes made to default settings of the browser (e.g. in about:config) please revert to the default settings.
Problem is still here Login page is ok, but after login we can see only header and nothing more. It can be reproduced as in mobile version as in desckop.
Thanks @Vlad-Sol. Since I don't have an Ukraine valid phone number to login, could you please check the console log, after you login in and post it here?
Console log:
XHRPOSThttps://www.google.com/recaptcha/api2/userverify?k=6LdEw7cZAAAAAOtH9mtbNw-tXZit4OmeEpFePhiF
[HTTP/2 200 OK 229ms]
GEThttps://my.vodafone.ua/43-es2015.a9863e1e45731c139623.js
[HTTP/1.1 200 OK 0ms]
XHROPTIONShttps://cscapp.vodafone.ua/eai_smob/start.swe?SWEExtSource=JSONConverter&SWEExtCmd=Execute
[HTTP/1.1 200 OK 40ms]
XHRPOSThttps://cscapp.vodafone.ua/eai_smob/start.swe?SWEExtSource=JSONConverter&SWEExtCmd=Execute
[HTTP/1.1 200 OK 273ms]
XHRGEThttps://my.vodafone.ua/assets/spinner.json
[HTTP/1.1 200 OK 0ms]
XHRGEThttps://my.vodafone.ua/assets/spinner.json
[HTTP/1.1 200 OK 0ms]
XHRPOSThttps://cscapp.vodafone.ua/eai_smob/start.swe?SWEExtSource=JSONConverter&SWEExtCmd=Execute
[HTTP/1.1 200 OK 0ms]
XHRGEThttps://my.vodafone.ua/ngsw.json?ngsw-cache-bust=0.7288968428297256
[HTTP/1.1 200 OK 80ms]
XHROPTIONShttps://cscapp.vodafone.ua/eai_smob/start.swe?SWEExtSource=JSONConverter&SWEExtCmd=Execute
[HTTP/1.1 200 OK 15ms]
XHRPOSThttps://cscapp.vodafone.ua/eai_smob/start.swe?SWEExtSource=JSONConverter&SWEExtCmd=Execute
[HTTP/1.1 200 OK 253ms]
XHRPOSThttps://cscapp.vodafone.ua/eai_smob/start.swe?SWEExtSource=JSONConverter&SWEExtCmd=Execute
[HTTP/1.1 200 OK 0ms]
Content Security Policy: Параметры страницы заблокировали загрузку ресурса https://mw-api.vodafone.ua/uaa/oauth/token?grant_type=password&Profile=MYVODAFONE («connect-src»). 5
XHRGEThttps://my.vodafone.ua/assets/i18n/ua.json
[HTTP/1.1 200 OK 0ms]
GEThttps://my.vodafone.ua/VodafoneIconFont.233433076fed4205a216.woff2
[HTTP/1.1 200 OK 0ms]
I think problem is here: Content Security Policy: The page’s settings blocked the loading of a resource at https://mw-api.vodafone.ua/uaa/oauth/token?grant_type=password&Profile=MYVODAFONE (“connect-src”).
Could you disable ETP (Tracking Protection) or set it to "Standard" (if it is "Strict") and check again ? Or do you have Ublock or any adblocker?
I see, thanks @Vlad-Sol
@ksy36 can you look over the provided logs ?
@Vlad-Sol Does the issue reproduces on the latest build of Firefox? Also, can you test the issue with ETP turned OFF? (you can do that by tapping on the shield inside the URL bar)
[inv_41/2022]
Yes, issue is still here. It does not depend on Firefox version of ETP settings
I think problem is here: Content Security Policy: The page’s settings blocked the loading of a resource at https://mw-api.vodafone.ua/uaa/oauth/token?grant_type=password&Profile=MYVODAFONE (“connect-src”).
It's hard to do productive diagnosis here unfortunately with only CSP error :( Our best bet is probably reaching out to the site and letting them know about the issue.
@Vlad-Sol wonder if you could reach out to them by any chance?
@Vlad-Sol wonder if you could reach out to them by any chance?
No, I can't. By the way I was sure I'm talking to site developers here...
@Vlad-Sol wonder if you could reach out to them by any chance?
No, I can't. By the way I was sure I'm talking to site developers here...
So this is web compatibility bug tracker, we mostly collect issues about differences in how browsers display content and try to address them, if we can. Most of the time we don't have contacts with site developers, unless we can find them on GitHub or find an email/contact form. As we can't do much diagnosis here without logging in, I'll try to reach out to Vodafone Ukraine