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on.ft.com - see bug description

Open hairer opened this issue 1 year ago • 3 comments

URL: https://on.ft.com/407DfQj

Browser / Version: Firefox 132.0 Operating System: Mac OS X 10.15 Tested Another Browser: Yes Safari

Problem type: Something else Description: Names containing non-ASCII characters like "Șor" do not display properly (macOS). The page displays correctly on Safari and Chrome. Steps to Reproduce: Names containing non-ASCII characters like "Șor" do not display properly. This happens consistently throughout the FT site, the linked page is just one example.

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Browser Configuration
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hairer avatar Oct 19 '24 07:10 hairer

Can't reproduce the issue using Firefox 131 on macOS Sonoma

liamengland1 avatar Oct 19 '24 21:10 liamengland1

Strange, I've reset the browser and disabled all extensions but the problem still persists for me on Firefox 132.0b9 on macOS Sequoia. (And it's been there for me for ages now, so including many previous versions of both macOS and Firefox.) I can "fix" the problem by setting browser.display.use_document_fonts to 0, but that's obviously not a solution.

hairer avatar Oct 20 '24 06:10 hairer

We appreciate your report. Unfortunately, it requires a subscription in order to view the article.

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Suggestions: • Clear cache/data/cookies, disable Ad-blocker & other add-ons (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

How to create a new profile:

  1. Open a new tab and type in the address bar "about:profiles".
  2. Click "Create a New Profile".
  3. Click "Continue", name your profile and then Click "Done".
  4. Head to your newly created profile and click "Launch profile in new browser".

Note: You can return to your old profile at any given time by accessing "about:profiles" in the address bar

[qa_43/2024]

sv-calin avatar Oct 25 '24 10:10 sv-calin

Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further. This will be closed as Incomplete.

[inv_45/2024]

softvision-raul-bucata avatar Nov 05 '24 10:11 softvision-raul-bucata