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www.youtube.com - see bug description

Open brunacama93 opened this issue 1 year ago • 1 comments

URL: https://www.youtube.com/

Browser / Version: Firefox 127.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Something else Description: After updating Firefox to 127.0.2 video playback resolution on youtube is fixed at 360p (or 240p) with no other options. Tried using incognito (in case it was uBlockOrigins) and tried running in troubleshooting mode, but no change. Tried downgrading to previous version and issue was not present anymore, so it must have been introduced with the latest upgrade. Works fine on Chrome (not ever gonna use Chrome though). Thanks in advance! Steps to Reproduce: After updating Firefox to 127.0.2 video playback resolution on youtube is fixed at a single resolution, usually 360p or lower, with no other options. Tried using incognito (in case it was a new conflict with uBlockOrigins) and tried running Firefox in troubleshooting mode, but no change. Tried downgrading to previous version and issue was not present anymore, so it must have been introduced with the latest upgrade. Works fine on Chrome (not ever gonna switch back to Chrome though). Thanks in advance, I respect all your work!

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From webcompat.com with ❤️

brunacama93 avatar Jun 28 '24 10:06 brunacama93

We appreciate your report. I was not able to reproduce the issue following the steps to reproduce:

Screenshot_6

Tested with:

Browser / Version: Firefox Release 127.0.2 (64-bit) Operating System: Windows 10 PRO x64

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_26/2024]

softvision-raul-bucata avatar Jun 28 '24 10:06 softvision-raul-bucata

Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further. This will be closed as Incomplete.

[inv_28/2024]

softvision-raul-bucata avatar Jul 09 '24 09:07 softvision-raul-bucata