web-bugs
web-bugs copied to clipboard
webcompat
teams.microsoft.com - Unable to load the page
URL: https://teams.microsoft.com/v2/
Browser / Version: Firefox 125.0 Operating System: Linux Tested Another Browser: Yes Chrome
Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: The website worked properly, until prompted me to update to "new teams". I did and now it doesn't load. It says the app failed to init
View the screenshot
Browser Configuration
- None
From webcompat.com with ❤️
Thank you for reporting this issue, I was able to reproduce it. Indeed i couldn't use Teams correctly and ask me for an update.
Tested on: • Browser / Version: Firefox Nightly 127.0a1 (2024-04-21) / Firefox Release 125.0.1 / Chrome 124.0.6367.61 • Operating System: Linux
Notes:
- Reproducible on both Firefox Release and Nightly
- Not reproducible on Chrome.
- Reproducible regardless of settings of Enhanced Tracking Protection
Moving to Needsdiagnosis.
[qa_17/2024]
On https://answers.microsoft.com/en-us/msteams/forum/all/cannot-launch-teams-meeting-in-firefox-browser-get/2ddeaafe-3093-4855-867b-2a575f846c56 there is a suggestion to turn off extensions. Disabling Night Eye fixed the problem for me.
On https://answers.microsoft.com/en-us/msteams/forum/all/cannot-launch-teams-meeting-in-firefox-browser-get/2ddeaafe-3093-4855-867b-2a575f846c56 there is a suggestion to turn off extensions. Disabling Night Eye fixed the problem for me.
Wow, it was that simple! I disabled DarkReader for the site and now it works, can even re enable dark reader once the web app has loaded and it continues to work fine for me too.
I'm experiencing this issue as well. What's more confounding is that the site was working fine at home, though it did initially throw the "app failed to init" error. After clearing the cache and retrying, it was working fine. Now I'm at work, and it's not working at all. It leads me to believe that network conditions contribute to whether it works or not.
The console displays the message "this.scenarioFactory is undefined" over and over, and it floods the console repeatedly. I don't know how to pause the console output, so I can't get any more detailed information.
