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webcompat
www.nperf.com - site is not usable
URL: https://www.nperf.com/ro/
Browser / Version: Firefox Mobile 125.0 Operating System: Android 11 Tested Another Browser: Yes Chrome
Problem type: Site is not usable Description: Pagina nu se încarcă corect Steps to Reproduce: When I start Speed test, to measure the internet connection, the graph flickers.
View the screenshot
Browser Configuration
- gfx.webrender.software: false
- blockList: basic
- defaultUserAgent: Mozilla/5.0 (Android 11; Mobile; rv:125.0) Gecko/125.0 Firefox/125.0
- hasTouchScreen: false
- frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
- mixed active content blocked: false
- mixed passive content blocked: false
- tracking content blocked: false
From webcompat.com with ❤️
I have also attached a video of when it happens:
https://github.com/webcompat/web-bugs/assets/114283947/426ecaae-f1cb-4948-adac-330bab1c21a2
We appreciate your report. I was not able to reproduce the issue by following the steps to reproduce:
https://github.com/webcompat/web-bugs/assets/75027050/91b84dc1-e79d-4f9b-b2e7-f29ccea55235
Tested with:
Browser / Version: Firefox Nightly 125.0a1 (2016009767-🦎125.0a1-20240317231404🦎) Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density) Operating System: Oppo Find X5 (Android 13) - 1080 x 2400 pixels, 20:9 ratio (~402 ppi density)
Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?
[qa_12/2024]
@softvision-raul-bucata @sv-calin Leave the website open in the application, let it be left right on the speed test and exit the application and re-enter the application again, but let it open directly on the last tab, being this site and after pressing directly on the Speed Test.
https://github.com/webcompat/web-bugs/assets/114283947/4f043fbb-2591-45c1-ad8b-09d2da9289f7
Thanks for the updated info. I was not able to reproduce the issue by following the steps to reproduce:
https://github.com/webcompat/web-bugs/assets/75027050/c732d321-e9a2-47d2-a7f0-7db0028659ed
Tested with:
Browser / Version: Firefox Nightly 126.0a1-20240320095303 (2016010231-🦎126.0a1-20240320095303🦎) Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density) Operating System: Oppo Find X5 (Android 13) - 1080 x 2400 pixels, 20:9 ratio (~402 ppi density)
Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?
[inv_12/2024]
@softvision-raul-bucata Please retry the steps to reproduce, I have managed to reproduce this graphics error on 3 phone models.
Can you please give details about the phone models? Also, please try to apply our suggestions
[inv_12/2024]
Can you please give details about the phone models? Also, please try to apply our suggestions
[inv_12/2024]
Moto G82, Moto E7 Plus, Samsung A20E and now with a Samsung A15. Everything happens with new profile, newly installed.
I'm unable to reproduce this issue, I've tested with multiple setups: VPN, No VPN, both Beta and Nightly, Light/Dark theme, there was no difference.
https://github.com/webcompat/web-bugs/assets/107036654/7388e373-a824-4158-a03c-768106a108f4
@claudiu64 Firefox Nightly received an update, could you please update and test on clean and give an update?
Tested on: • Browser / Version: Firefox Nightly 126.0a1-20240324215634 / Firefox Beta 125.0-20240321215430 • Operating System: OnePlus 6 A6000 (Android 11) - 1080 x 2280 pixels, 19:9 ratio (~402 ppi pixel density) / Google Pixel 5 (Android 14) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density)
[inv_13/2024]
@softvision-raul-bucata @sv-calin Leave the website open in the application, let it be left right on the speed test and exit the application and re-enter the application again, but let it open directly on the last tab, being this site and after pressing directly on the Speed Test. mobizen_20240321_164646.mp4
@sv-calin With these steps I can reproduce this error error again and again. The app is updated, from the play store, the profile is new. And in addition I also tested with Firefox Preview, same result.
@claudiu64 Any altered configs or settings in place?
[inv_13/2024]
@softvision-raul-bucata I did not configure any other settings, such as the Internet or others, nor did I change anything in the application, nor did I change any settings in the phone settings, which would affect the geofica. This problem is mostly seen on the Samsung Galaxy A20E phone model, a 2019 phone model, maybe these phones don't support Firefox graphics on some sites.
Since this is device dependent, and we do not have such a device available for testing, and the page is not a top site page, we will close this issue as wontfix.
[inv_13/2024]
@softvision-raul-bucata I don't think this problem depends only on the phone, I think it depends on the app too, because on other sites also with test for internet speed measurement, it displays correctly and has graphics in the same way as this site. And in addition on other browsers it works correctly. I think it would go under investigation as it may be affecting the phone's processor etc, I don't know...
@ksy36 @softvision-raul-bucata @sv-calin Can you reopen the bug please as this issue happens a lot. On Firefox Nightly it happens every time I access the site, on the Beta and Relanse version these flashes happen less often.
Can this error be checked one more time? It seems to affect certain phone models, processor, etc. The bug also made it to Firefox Beta 126. Something is happening with the rendering of this plugin.
@claudiu64 We have tried on multiple devices, we can not reproduce. Like stated above, most likely it is device dependent.
[inv_17/2024]
@claudiu64 We have tried on multiple devices, we can not reproduce. Like stated above, most likely it is device dependent.
[inv_17/2024]
Still found the bug in the end and it's a ticket on Bugzilla: https://bugzilla.mozilla.org/show_bug.cgi?id=1892716
Duplicate issue of https://bugzilla.mozilla.org/show_bug.cgi?id=1892716
[inv_18/2024]