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bing.com - Firefox does not support the new chat feature

Open ORIOLESFan02 opened this issue 2 years ago • 19 comments

URL: https://bing.com/new

Browser / Version: Firefox 110.0 Operating System: Windows 10 Tested Another Browser: No

Problem type: Site is not usable Description: Browser unsupported Steps to Reproduce: Well, from what I'm seeing, not everyone may be able to replicate this, but for the ones who have joined the waitlist and it saying you are now able to access the new bing should be able to replicate this. Another thing that you should consider is that you should be signed in with a Microsoft account, or you may not be able to see the results.

Anyways, when you (assuming you've been on the waitlist) go to bing.com/new, it tells you to access the new bing using Microsoft Edge, and there's no other option that allows for it to work on your web browser of choice without heavy tinkering as far as I can tell.

Clicking the Open in Edge button opens edge (if you have edge, and I don't).

I'm not the best at explaining things, so I hope this at least helps you get a general understanding with a problem that I and frankly many others are experiencing as well.

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️

ORIOLESFan02 avatar Feb 23 '23 19:02 ORIOLESFan02

Another Screenshot as well.

View the screenshotScreenshot

ORIOLESFan02 avatar Feb 23 '23 19:02 ORIOLESFan02

Even though the main post says

Operating System: Windows 10

I'm actually on Windows 11. Not sure if a maintainer needs to add a win11 label or whatnot since this is my first time submitting something here.

ORIOLESFan02 avatar Feb 23 '23 19:02 ORIOLESFan02

Based on the reddit threads submitted by other users, I will consider this issue as reproducible. Our account still does not have access to the new feature.

https://old.reddit.com/r/firefox/comments/11a1kl9 https://old.reddit.com/r/firefox/comments/117kgk3

{qa_08/2023]

softvision-raul-bucata avatar Feb 24 '23 09:02 softvision-raul-bucata

https://old.reddit.com/r/firefox/comments/11a1kl9

~~that's~~ that was my reddit post lmao

Fuck u/spez

ORIOLESFan02 avatar Feb 24 '23 13:02 ORIOLESFan02

We're engaging with Microsoft on that one, and will update this issue as soon as we have something to share.

denschub avatar Feb 27 '23 16:02 denschub

Update on the issue: it seems that the chat is supported now, but Edge is a recommended browser:

Screenshot_4

[inv_12/2023]

softvision-raul-bucata avatar Mar 23 '23 09:03 softvision-raul-bucata

Update on the issue: it seems that the chat is supported now, but Edge is a recommended browser:

Screenshot_4

[inv_12/2023]

Not recommended, but required :/

ORIOLESFan02 avatar Mar 23 '23 12:03 ORIOLESFan02

If you change your browser agent (on firefox) e.g general.useragent.override <msedge-user-agent>, it works. I don't want to do that every time though. Just thought I'd make an update to this.

ORIOLESFan02 avatar Jul 06 '23 20:07 ORIOLESFan02

If you change your browser agent (on firefox) e.g general.useragent.override <msedge-user-agent>, it works.

Does this method still work? Because on my end it throws: Sorry, looks like your network settings are preventing access to this feature. I don't know what's its problem.

BTW, I used the below as my user-agent string:

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.36 Edg/116.0.1938.62

a-pav avatar Aug 27 '23 13:08 a-pav

If you change your browser agent (on firefox) e.g general.useragent.override <msedge-user-agent>, it works.

Does this method still work? Because on my end it throws: Sorry, looks like your network settings are preventing access to this feature. I don't know what's its problem.

BTW, I used the below as my user-agent string:

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.0.0 Safari/537.36 Edg/116.0.1938.62

It worked for me. Make sure you set general.useragent.override as a string if you haven't already. Also don't add the less than and greater than symbols (<>) when doing it.

It should look like this when done. image

As your thing said something about network settings, it's gotta be something about your network settings. Have you tried in a private browser window? (Not sure if that'll work, but it's worth a shot.)

ORIOLESFan02 avatar Aug 27 '23 14:08 ORIOLESFan02

It worked for me.

When was the last time you tried? Does it still work for you, as of right now? Because I thought maybe MS has patched these workarounds so people can't access the Chat outside MS Edge.

As your thing said something about network settings, it's gotta be something about your network settings. Have you tried in a private browser window? (Not sure if that'll work, but it's worth a shot.)

Yeah, probably. I tried private window with no luck. I even tried the X-Forwarded-For method, no success with that either.

a-pav avatar Aug 27 '23 14:08 a-pav

When was the last time you tried?

40+ Minutes after you sent your comment. It still worked for me. That's very odd. Also, the screenshot I took was my screenshot that I just took when responding to you.

ORIOLESFan02 avatar Aug 27 '23 15:08 ORIOLESFan02

When was the last time you tried?

40+ Minutes after you sent your comment. It still worked for me. That's very odd. Also, the screenshot I took was my screenshot that I just took when responding to you.

I suspect it has to do with my VPN service. But I can't be bothered with bing not liking my VPN service, the fact that it gets through is good enough for me. Maybe I try another time, when I land on a different VPN server. Anyway, I appreciate the reply. Thank you.

a-pav avatar Aug 27 '23 16:08 a-pav

When was the last time you tried?

40+ Minutes after you sent your comment. It still worked for me. That's very odd. Also, the screenshot I took was my screenshot that I just took when responding to you.

I suspect it has to do with my VPN service. But I can't be bothered with bing not liking my VPN service, the fact that it gets through is good enough for me. Maybe I try another time, when I land on a different VPN server. Anyway, I appreciate the reply. Thank you.

Yeah, of course! I'm sorry that it doesn't work for you.

ORIOLESFan02 avatar Aug 27 '23 16:08 ORIOLESFan02

Folks, this is a bugtracker, not a discussion forum or a chat.

If it were as simple as shipping a User Agent override, we would have done so. Unfortunately, it's not. Even if we'd ship a UA override, several other things suddenly break. This has to be addressed by Microsoft. They're aware, but I have no clue when they'll do something about it.

denschub avatar Aug 27 '23 23:08 denschub

As of now bing chat works in latest versions of firefox.

soredake avatar Oct 24 '23 12:10 soredake

As of now bing chat works in latest versions of firefox.

Now I know this is not a discussion, but it's not completely working. I've still had a couple problems here and there with Bing AI telling me that I still need Edge, however, I can confirm that I have seen it work in Firefox without having to change my User Agent.

Basically what I'm saying is that it can still be a hit or a miss.

ORIOLESFan02 avatar Oct 24 '23 16:10 ORIOLESFan02

In a new profile it fails to validate... Same computer on chromium it works

voidplayer avatar Nov 10 '23 09:11 voidplayer

For Safari on iPadOS this is now working.

karlcow avatar Jan 15 '24 06:01 karlcow