www2.nhk.or.jp - site is not usable

[pklion]

URL: https://www2.nhk.or.jp/school/guideline/item/?file=gn04_005

Browser / Version: Firefox 107.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Buttons or links not working Steps to Reproduce:

1. Left-click on one of the links first
2. Right-click and choose open in new tab on one of the links

It does work on left-clicking the links, but does not work when I right-click and open the links in new tab. The URL of new tab automatically percent encoded.

Browser Configuration

• gfx.webrender.all: true
• gfx.webrender.blob-images: true
• gfx.webrender.enabled: false
• image.mem.shared: true
• buildID: 20221013224755
• channel: nightly
• hasTouchScreen: false
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[pklion]

The URL when I open in current tab: https://www.nhk.or.jp/school/guideline/search/index.html?guideline_new="中学+社会+公民+C+2"&cat=all&from=1&sort=ranking#genre=gn04_005&id=M21 The URL when I open in new tab: https://www.nhk.or.jp/school/guideline/search/index.html?guideline_new="中学%2B社会%2B公民%2BC%2B2"&cat=all&from=1&sort=ranking#genre=gn04_005&id=M21

[pklion]

Issue occurs also in left-clicked. Maybe I need to look into this problem for more... I will close this issue for more investigation.

[softvision-raul-bucata]

@pklion Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_41/2022]

[pklion]

Thank you for your suggestion.

Results:

1. The problem doesn't happen in a brand new profile.
2. It happens in safe mode of the profile I mainly use.

Also, the cross site cookies are allowed for that website.

[softvision-raul-bucata]

@pklion Thanks for the updated info. If the issue does not reproduce in a new profile, most likely something in the cache or an extension/add-on is causing the issue in the old profile. If the issue does not reproduce in a new profile, there isn't much we can do here. Cache-related issues can be reported here: https://bugzilla.mozilla.org/. This might also be related to: https://bugzilla.mozilla.org/show_bug.cgi?id=1177298. If the issue does not reproduce in a new profile, there isn't much we can do here.

[inv_42/2022]

[pklion]

Thank you for all your support. I think it's not problem with add-ons, because safe mode didn't solve this. Maybe cache or something is related to this as you said.

[softvision-oana-arbuzov]

Thanks for confirming @pklion.