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reverb.com - site is not usable

Open webcompat-bot opened this issue 3 years ago • 2 comments

URL: https://reverb.com/uk/

Browser / Version: Firefox 107.0 Operating System: Linux Tested Another Browser: Yes Other

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: I was unable to make a payment with a UK credit card. The two factor bank stuff failed to work (adyen). Paypal worked. Numerous errors in the console about CORS, Cookies misuising the samesite attribute, and three_ds_2 https://www.securesuite.co.uk/hbos/threeDSMethodSubmit/3ds2 being in quirks mode and being unable to load (XHR POST) https://checkoutshopper-live.adyen.com/checkoutshopper/v1/submitThreeDS2Fingerprint?token=live_XXXXXXXXXX That request has no cookies, has plausible request parameters (fingerprintResult and paymentData) but returns a 500 with json [HTTP/1.1 500 66ms] status 500 errorCode "14_0401" message "Authentication of a 3DS2 payment has failed" errorType "internal"

The site shows no feedback for any of this, just an in progress animation.

Visually the same problem on android firefox

Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20220922095647
  • channel: nightly
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

webcompat-bot avatar Sep 22 '22 15:09 webcompat-bot

Thanks for the report, unfortunately, this requires payment.

@ksy36 based on the provided info is there anything we can do on our side?

[qa_38/2022]

softvision-oana-arbuzov avatar Sep 23 '22 07:09 softvision-oana-arbuzov

ping @ksy36

[inv_41/2022]

softvision-raul-bucata avatar Oct 14 '22 07:10 softvision-raul-bucata

Firefox has received numerous updates since the issue was reported. If the reporter or anyone else can still reproduce the issue in a new profile, we will gladly investigate the issue.

What I would do usually to test this kind of issue, is:

  1. Type about:profiles in the url bar.
  2. Choose Create a new profile.
  3. Call it deleteme or anything you please.
  4. Then start it. (this way you will be sure that nothing is interfering, no ghost caching etc.)
  5. Test.

[inv_03/2023]

softvision-raul-bucata avatar Jan 19 '23 09:01 softvision-raul-bucata