app.clickup.com - see bug description

[aleangelico]

URL: https://app.clickup.com/

Browser / Version: Firefox 104.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Something else Description: Opening Clickup crashes Firefox. This happens to another person in my office too. This began in the last update. Steps to Reproduce: Every time I open Clickup site, Firefox crashes and shows the Crash Report window. Clickup works in Chrome. I think this began with the last Firefox's update. This happens to another person in my office too.

Browser Configuration

• gfx.webrender.all: false
• gfx.webrender.blob-images: true
• gfx.webrender.enabled: false
• image.mem.shared: true
• buildID: 20220811191329
• channel: aurora
• hasTouchScreen: false
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[softvision-raul-bucata]

@aleangelico We appreciate your report. I was not able to reproduce the issue. I was able to access the page and sign into my test account, with no issues encountered:

Tested with:

Browser / Version: Firefox Beta 104.0b10(64-bit) Operating System: Windows 10 PRO x64

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_33/2022]

[aespitia]

I have the same error, i see errors in console

then leads to this:

this happens to me when trying to open a subtask from a task

[softvision-raul-bucata]

@aespitia Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[inv_33/2022]

[softvision-raul-bucata]

Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further. This will be closed as Incomplete.

[inv_35/2022]