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nextcloud - Content is not shown

Open sebaxakerhtc opened this issue 2 years ago • 9 comments

URL: https://cloud.burgas.pro

Browser / Version: Firefox 103.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Design is broken Description: Items not fully visible Steps to Reproduce: Hi there! Nextcloud web interface is broken! Files not visible! Please fix it. Tested on latest version of mozilla firefox on Windows 10/11, Ubuntu 22.04 Chrome and Edge have no problems at all

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️

sebaxakerhtc avatar Aug 16 '22 09:08 sebaxakerhtc

View the screenshotScreenshot
For example screenshot from Edge

sebaxakerhtc avatar Aug 16 '22 09:08 sebaxakerhtc

We appreciate your report. For this issue, unfortunately, a special account is needed to sign in.

Screenshot_25

Having no valid sign-in credentials, we are not able to move forward with this issue. If more information is provided (test account credentials can only be provided by mail for security purposes, as the comments here are made public,/ attach logs/errors), in-depth testing can be performed, so please feel free to reopen or comment on the issue and we'll have a thorough look at it.

@sebaxakerhtc Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available), or use a clean profile, and check again? Also, have the required cookies been accepted for this page?

[qa_33/2022]

softvision-raul-bucata avatar Aug 17 '22 11:08 softvision-raul-bucata

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available), or use a clean profile, and check again? Also, have the required cookies been accepted for this page?

I have tested it on many machines. Clean installed Ubuntu, Windows 10, Windows 11, Android smartphone. On all devices with Mozilla Firefox i have this issue. In dev mode i can see "class=hidden" on many rows - thats why i can't see the content.

If more information is provided (test account credentials can only be provided by mail for security purposes

I can create a test account for testing, but where to send you credentials, @softvision-raul-bucata?

sebaxakerhtc avatar Aug 17 '22 11:08 sebaxakerhtc

@sebaxakerhtc Thanks for that. You can send them to [email protected]. Once we have a test account, we will investigate the issue thoroughly.

[inv_33/2022]

softvision-raul-bucata avatar Aug 17 '22 12:08 softvision-raul-bucata

Once we have a test account

You already have it, thank you

sebaxakerhtc avatar Aug 17 '22 12:08 sebaxakerhtc

@sebaxakerhtc The credentials have not been received via email as of now. Do we require them for a test account, or is there another procedure to login?

[inv_33/2022]

softvision-raul-bucata avatar Aug 17 '22 12:08 softvision-raul-bucata

Never mind, just received them. Thank you

softvision-raul-bucata avatar Aug 17 '22 12:08 softvision-raul-bucata

I was able to reproduce the issue.:

Screenshot_4

Tested with:

Browser / Version: Firefox Release 103.0.2 (64-bit)/ Firefox Nightly 105.0a1 (2022-08-16) (64-bit) /Firefox Beta 104.0b10(64-bit)/ Microsoft Edge Version 104.0.1293.54 (Official build) (64-bit) Operating System: Windows 10 PRO x64

Notes:

  1. Reproducible regardless of the status of ETP.
  2. Reproducible on the latest build of Firefox Nightly and Release.
  3. Works as expected using Edge:

Screenshot_3

Moving this to NeedsDiagnosis for further investigations.

[inv_33/2022]

softvision-raul-bucata avatar Aug 17 '22 12:08 softvision-raul-bucata

@ksy36 Please ping me so I can provide the test credentials

softvision-raul-bucata avatar Aug 17 '22 12:08 softvision-raul-bucata

The problem was solved after nextcloud update.

sebaxakerhtc avatar Sep 12 '22 15:09 sebaxakerhtc

@sebaxakerhtc Thanks for confirming

[inv_37/2022]

softvision-raul-bucata avatar Sep 13 '22 09:09 softvision-raul-bucata