www.gov.uk - The new page loads with delay

[webcompat-bot]

URL: https://www.gov.uk/check-vehicle-tax

Browser / Version: Firefox 103.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: When clicking the "Start Now" link on this website, I am often just presented a blank white screen. Waiting quite a while will allow it to eventually pop open. It appears that it's quicker after the first time it's been loaded successfully. It isn't a complete failure of the website, just a little annoyance. I have Ublock Origin & Facebook container add-ons installed if that makes any difference.

View the screenshot

Browser Configuration

• None

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[softvision-oana-arbuzov]

Thanks for the report, I was able to reproduce the issue.

Note:

1. The issue is reproducible on Chrome, but the blank page is displayed for 1-2 seconds.
2. The issue is reproducible on Firefox regardless of the ETP status.

Tested with: Browser / Version: Firefox Nightly 105.0a1 (2022-08-15), Firefox Release 103.0.2 Operating System: Windows 10 Pro

Moving to Needsdiagnosis for further investigation.

[qa_33/2022]

[wisniewskit]

This isn't reproducing for me. I don't see a delay in either browser. @softvision-oana-arbuzov is it still happening for you?

[softvision-oana-arbuzov]

The issue no longer seems to reproduce, the next page loads fast without displaying a blank page.

Tested with: Browser / Version: Firefox Nightly 106.0a1 (2022-09-06), Firefox Release 104.0.1 Operating System: Windows 10 Pro

[inv_36/2022]