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www.primevideo.com - see bug description

Open JonnyBarbun87 opened this issue 2 years ago • 1 comments

URL: https://www.primevideo.com/detail/amzn1.dv.gti.ed695bc7-cb8b-464b-9869-3522f9744305?ref_=dvm_crs_gat_it_xs_s_dk_hud_l_al_ucl22_sc22

Browser / Version: Firefox 103.0 Operating System: Linux Tested Another Browser: Yes Chrome

Problem type: Something else Description: Video streaming sometimes does not work properly. Steps to Reproduce: I was watching the European Supercup on Mozilla Firefox when the video streaming eventually broke as if there were some troubles about loading it correctly.

Browser Configuration
  • None

From webcompat.com with ❤️

JonnyBarbun87 avatar Aug 10 '22 19:08 JonnyBarbun87

Thanks for the report, but the video is no longer available. image image

Tested with: Browser / Version: Firefox Nightly 105.0a1 (2022-08-11) Operating System: Ubuntu 20.04.2

@JonnyBarbun87 can you still access it? If yes could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? Also if there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings.
Also add a screenshot with the console log when the streaming breaks.

[qa_32/2022]

softvision-oana-arbuzov avatar Aug 12 '22 13:08 softvision-oana-arbuzov

Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further. This will be closed as Incomplete.

[inv_34/2022]

softvision-raul-bucata avatar Aug 24 '22 07:08 softvision-raul-bucata