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www.jfkairport.com - site is not usable

Open julienw opened this issue 2 years ago • 1 comments

URL: https://www.jfkairport.com/

Browser / Version: Firefox Mobile 105.0 Operating System: Android 12 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Buttons or links not working Steps to Reproduce: I wanted to track a flight. I picked "track by city", chose "jfk" then "sju" (each time pick the airport in the list), then click "track flight".

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20220809093338
  • channel: nightly
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

julienw avatar Aug 10 '22 15:08 julienw

Thanks for the report, I was able to reproduce the issue once, but after clearing cache and with a clean profile, the search results were displayed. image

Tested with: Browser / Version: Firefox Nightly 105.0a1 (🦎 105.0a1-20220809093338), Firefox Release 103.2.0 (🦎 103.0.2-20220802163236) Operating System: Google Pixel 5 (Android 12) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density), Samsung Galaxy S8 (Android 9) - 1440 x 2960 pixels, 18.5:9 ratio (~570 ppi density)

@julienw , could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? Also if there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings.

[qa_32/2022]

softvision-oana-arbuzov avatar Aug 11 '22 11:08 softvision-oana-arbuzov

@julienw Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further. This will be closed as Incomplete.

[inv_34/2022]

softvision-raul-bucata avatar Aug 24 '22 07:08 softvision-raul-bucata

I disabled ublock origin, and then the website worked. So this is more likely a problem with ublock origin blocking something that the website relies on.

julienw avatar Aug 29 '22 15:08 julienw

Thanks @julienw for finding the culprit.

[inv_35/2022]

softvision-oana-arbuzov avatar Aug 29 '22 15:08 softvision-oana-arbuzov