www.fedex.com - see bug description

[pkatzen1]

URL: https://www.fedex.com/en-us/tracking.html

Browser / Version: Firefox 103.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Something else Description: Can not find a tracking number which when I use chrome is found. Steps to Reproduce: From my Yahoo email, I select the tracking Number. A new tab opens, and FedEx replies: Page Not Found

The page you requested may have been moved or deleted. Please try one of the following:

If you bookmarked the page, please use the search at the top right corner to find what you are looking for.
If you typed in the address, be sure it was entered correctly.
If you clicked on a link from another page on fedex.com, use your back button and try again.

What were you trying to do?

Ship a Package
Track a Package
Manage Your Account
Access International Services
Find a FedEx Location

---

I then copied the number to Fedex's tracking page, pasted it, and searched with the same result.

I opened Chrome and got the detailed shipping results.

Browser Configuration

• None

From webcompat.com with ❤️

[softvision-oana-arbuzov]

Thanks for the report, but I'm not able to reproduce the issue. For me the page loads correctly and I was able to track a package (e.g 79480175085)

Tested with: Browser / Version: Firefox Nightly 105.0a1 (2022-08-09), Firefox Release 103.0.2 Operating System: Windows 10 Pro

@pkatzen1, could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? Also if there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings.

[qa_32/2022]

[softvision-oana-arbuzov]

@pkatzen1 unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further. I'll close this issue as Incomplete.

[inv_33/2022]