www.aol.com - see bug description

[ShelGilden]

URL: https://www.aol.com/

Browser / Version: Firefox 103.0 Operating System: Windows 10 Tested Another Browser: Yes Chrome

Problem type: Something else Description: cant log into aol with [email protected] with firefox... it asks for a non robot test and says it is sending a code to the account i am trying to log into--and no code is sent, Crome worksn firefox does not Steps to Reproduce: cant log into aol with [email protected] with firefox... it asks are you not a robot test and says it is sending a code to the account i am trying to log into--and no code is sent,
Crome worksn firefox does not

Browser Configuration

• None

From webcompat.com with ❤️

[softvision-oana-arbuzov]

Thanks for the report, but I'm not able to reproduce the issue. I was able to successfully sign into my AOL account.

Tested with: Browser / Version: Firefox Nightly 105.0a1 (2022-08-08), Firefox Release 103.0.1 Operating System: Windows 10 Pro

@ShelGilden, could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? Also if there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings.

[qa_32/2022]

[ShelGilden]

Thanks for responding .  I  have cleared and rebooted and you sould understandthant it only happens with a particular email it          HAPPENS       only with       @." when using Firefox.it Does NOT happen when using    @.".     when using Firefox

-----Original Message----- From: Arbuzov Oana @.> To: webcompat/web-bugs @.> Cc: ShelGilden @.>; Mention @.> Sent: Tue, Aug 9, 2022 5:19 am Subject: Re: [webcompat/web-bugs] www.aol.com - see bug description (Issue #108629)

Thanks for the report, but I'm not able to reproduce the issue. I was able to successfully sign into my AOL account. Tested with: Browser / Version: Firefox Nightly 105.0a1 (2022-08-08), Firefox Release 103.0.1 Operating System: Windows 10 @., could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? Also if there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings.[qa_32/2022]— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.>

[softvision-oana-arbuzov]

I've used a gmail account to sign in to AOL, and I received the Catcha verification.

After completing Captcha verification, I was asked to enter the 8-character code sent to my email, which I received.

After filling in the code, I was prompted to select the AOL account lined to this email and I was able to sign in successfully.

Tested with: Browser / Version: Firefox Nightly 105.0a1 (2022-08-08), Firefox Release 103.0.1 Operating System: Windows 10 Pro

Thus your email [email protected] must be linked to an AOL account, otherwise, it won't work. Suggestion: Try contacting them (https://help.aol.com/contact/) to see if it is linked or if they can link it to your account.

[inv_32/2022]

[softvision-raul-bucata]

@ShelGilden Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further. This will be closed as Incomplete.

[inv_34/2022]