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www.aptsovation.com - Firefox is an unsupported browser

Open webcompat-bot opened this issue 3 years ago • 4 comments

URL: https://www.aptsovation.com/

Browser / Version: Firefox 97.0 Operating System: Mac OS X 10.15 Tested Another Browser: Yes Safari

Problem type: Site is not usable Description: Browser unsupported Steps to Reproduce: Fake message saying Firefox is not supported

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️

webcompat-bot avatar Feb 24 '22 04:02 webcompat-bot

We appreciate your report. I was able to reproduce the issue using other devices as well. The page displays an "Unsupported browser" message:

Screenshot_6

Tested with:

Browser / Version: Firefox Release 97.0.1 (64-bit)/ Firefox Nightly 99.0a1 (2022-02-23) (64-bit)/Chrome Version 98.0.4758.102 (Official Build) (64-bit) Operating System: Windows 10 PRO x64 Operating System: Mac OSX 10.15.6

Notes:

  1. Reproducible regardless of the status of ETP.
  2. Reproducible on the latest build of Firefox Nightly.
  3. Works as expected using Chrome:

Screenshot_7

Moving this to NeedsDiagnosis for further investigations.

[qa_08/2022]

softvision-raul-bucata avatar Feb 24 '22 08:02 softvision-raul-bucata

It does this at the first request, but at the reload it doesn't. And I do not see anything that would prevent that.

This is done server side on first request.

They need to be contacted that's the only way.

karlcow avatar Mar 14 '22 07:03 karlcow

This and 3 more sites getting the same UI for the unsupported message (https://github.com/webcompat/web-bugs/issues/101496, https://github.com/webcompat/web-bugs/issues/107969, https://github.com/webcompat/web-bugs/issues/107833). All icons are hosted on the same cdn:

#_li1,#_li3,#_li5{
HEIGHT: 122px;
WIDTH: 120px;
BACKGROUND: url(https://commoncdn.entrata.com/images/browser_warning/background_browser.gif) no-repeat left top;
FLOAT: left;
MARGIN: 0px 46px 10px 0px;
}
#_ico1{
HEIGHT: 100px;
WIDTH: 100px;
BACKGROUND: url(https://commoncdn.entrata.com/images/browser_warning/browser_edge.png) no-repeat left top;
MARGIN: 1px auto;
}
#_ico3{
HEIGHT: 100px;
WIDTH: 100px;
BACKGROUND: url(https://commoncdn.entrata.com/images/browser_warning/browser_safari.png) no-repeat left top;
MARGIN: 1px auto;
}
#_ico5{
HEIGHT: 100px;
WIDTH: 100px;
BACKGROUND: url(https://commoncdn.entrata.com/images/browser_warning/browser_chrome.png) no-repeat left top;
MARGIN: 1px auto;
}

https://www.entrata.com/ is a property management software, so looks like these sites are built using the same platform, something like https://www.entrata.com/marketing/prospect-portal

Likely there are a lot more sites affected. We should reach out to them an in the meantime add an override.

ksy36 avatar Aug 11 '22 03:08 ksy36

Moved to bugzilla as https://bugzilla.mozilla.org/show_bug.cgi?id=1898995.

ksy36 avatar May 26 '24 00:05 ksy36