Zoom can't detect akvirtualcamera,and virtual cameras can't delete in Windows.

[alan20733]

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Reporting a problem?

There are two problems

1. Zoom is unable to detect virtual camera on Laptop,but meet is able to detect virtual camera on the same Laptop.
2. try to use AkCamManager remove-devices command to remove the redundant virtual camera that listed on Meet but fail. Would you please advise the correct method to delete the redundant virtual camera.

Summary

Write here a brief description of the problem.

Current Behavior

For problem 1: Describe the problem the best as you can, don't omit information. AkCamAssistant did intalled,and followed the configuration guide.Chrome meet can find the virtual camera with the configuration,but zoom cannot. For problem 2: AkCamAssistant didn't intalled and followed the configuration setting to created some virtual cameras. Only the virtual camera created after AkCamAssistant intalled can show by "AkVCamManager devices" command.The other virtual camera can't remove.

Expected Behavior

How it should have work?

Steps to Reproduce

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Suggestions and tips

How would you solve the problem?

Your Environment

• akvirtualcamera inormation: (version) (architecture) version:9.1.0
• Operating System information: (name) (numeric version and codename if applied) (architecture) Windows 10 home 21H2/19044.1586/Windows Feature Experience Pack/120.2212.4170.0
• Any other useful information: (logs, gdb backtrace, valgrind logs, screenshots, hardware, etc.)

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