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Published 20 hours ago • verified publisher icon wavebox

Apps and pages do not fully load

Open Tazovsky opened this issue 3 years ago • 4 comments

After I restarted my Mac M1 (macOS 11.2.3 (20D91)) apps and pages are not being fully loaded:

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I even reinstalled Wavebox, but it didn't help. My Wavebox version is 10.0.503.2.

Tazovsky avatar May 13 '21 08:05 Tazovsky

Are you using the apple silicon edition of Wavebox from https://wavebox.io/download or the intel version? We recommend using the apple silicon one so it doesn't run under Rosetta.

Disabling hardware acceleration might help. You can do this a couple of ways...

  • Open Wavebox 'Settings > Advanced > Disable hardware acceleration' > Toggle OFF
  • Paste 'chrome://settings' into any Wavebox address bar and then search for 'hardware acceleration' and disable it.
  • Launch Wavebox using the terminal app by typing: /Applications/Wavebox.app/Contents/MacOS/Wavebox --disable-gpu ​ If disabling hardware acceleration does work, then you can enable this setting permanently by doing 1 or 2

Thomas101 avatar May 14 '21 08:05 Thomas101

@Thomas101 it worked. Thanks. I use Apple Silicon version, Do you have any idea why it broke after restarting the app? And are you working on fix?

Tazovsky avatar May 14 '21 08:05 Tazovsky

This is the first we've seen of this. Did disabling hardware acceleration make any difference?

Can you reach out to support ([email protected]) we can generate some diagnostics and see if we can get to the bottom of it

Thomas101 avatar May 14 '21 09:05 Thomas101

Did disabling hardware acceleration make any difference?

@Thomas101 yes, it works as expected after disabling hardware acceleration. I also sent email to [email protected].

Tazovsky avatar May 14 '21 10:05 Tazovsky