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Page is blank after clicking on get started (Bug)

Open YouSureKimmich opened this issue 11 months ago • 8 comments

After clicking on get started, the page is blank. This issue has just begin today as I have used the app several times previously and did not face the issue. I have tried logging out and re logging (giving access to my spotify account) twice but to no success.

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YouSureKimmich avatar Mar 23 '24 15:03 YouSureKimmich

Same, I've also tried with multiple browsers and multiple devices, and all of them have gotten stuck at the blank page.

JRodster avatar Apr 08 '24 18:04 JRodster

@JRodster I have found an alternative site which does somewhat similar job in exporting. Check it out https://www.tunemymusic.com/.

If you have any other better sites or alternatives then do let me know. Exportify was quite good hopefully the dev fixes this issue in case he isn't busy to do so

YouSureKimmich avatar Apr 09 '24 18:04 YouSureKimmich

@YouSureKimmich Been using multiple services concurrently for some time now, with Exportify being one of them.

There's also Spotify-Backup for individual public playlists, SpotMyBackup for an account-wide backup, and Skiley for occasional playlist exports and additional tools.

JRodster avatar Apr 10 '24 21:04 JRodster

Will check those out! Thanks for sharing the alternatives. If you have any other alternatives apart from the ones mentioned above then please do share it. The sites which help in exporting to CSV file in one go are useful for me

YouSureKimmich avatar Apr 11 '24 02:04 YouSureKimmich

@YouSureKimmich Exportify's working for me again! Just wanted to let you know in case you hadn't already noticed (I just noticed now).

JRodster avatar Apr 19 '24 06:04 JRodster

@JRodster I am still facing the same issue unfortunately and tried with different browsers (chrome and edge) however the issue still persists.

YouSureKimmich avatar Apr 25 '24 22:04 YouSureKimmich

Huh, weird. I wonder what's been causing this bug in the first place, since not everyone has had the exact same experience.

@YouSureKimmich Have you tried removing Exportify's access permissions from your Spotify account (in the "Manage Apps" page) before logging out and logging back in through Exportify's webpage? Maybe resetting permissions on Spotify's end like that might help.

Don't think there's anything else I've done differently from you before Exportify ended up fixing itself for me a few days later. Don't remember if I cleared any saved site settings from Exportify's webpage (cookies, etc.), don't think I did?

JRodster avatar Apr 26 '24 17:04 JRodster

@JRodster Yea I have tried that twice now. I have even cleared all cache, cookies from my browser however the issue persists. Its the same with Edge browser too.

YouSureKimmich avatar Apr 29 '24 23:04 YouSureKimmich

Following up on this- I am experiencing the same issue. I have also tried in multiple browsers, and removed the permissions then re-added them on Spotify as well.

SpotMyBackup, linked above, worked perfect for me the first try though!

theotherbrandonsoto avatar Aug 04 '24 17:08 theotherbrandonsoto

@theotherbrandonsoto Following up with a positive update- The issue seems to have resolved on its own. Surprisingly. Will continue to use it and update if any changes

YouSureKimmich avatar Aug 11 '24 17:08 YouSureKimmich

The issue seems to have resolved on its own.

Actually, I made an experimental fix about 3 hours ago. Glad to hear it seems to work!

watsonbox avatar Aug 11 '24 18:08 watsonbox

@watsonbox Thank you so much Howard! Appreciate the work you have done on this webpage. Makes thing super easy for users like me to have a backup especially in a detailed csv file for excel use.

Also, by any chance, do you have any sites or something similar to the one you have for spotify to transfer playlist between spotify to youtube music?

I have tried Tunemymusic but the free version has limited number of songs (500) which get transferred

YouSureKimmich avatar Aug 11 '24 18:08 YouSureKimmich

Appreciate the work you have done on this webpage.

Thanks 🙂

Also, by any chance, do you have any sites or something similar to the one you have for spotify to transfer playlist between spotify to youtube music?

I'm afraid not. I don't use YouTube Music.

watsonbox avatar Aug 11 '24 18:08 watsonbox

Appreciate the work you have done on this webpage.

Thanks 🙂

Also, by any chance, do you have any sites or something similar to the one you have for spotify to transfer playlist between spotify to youtube music?

I'm afraid not. I don't use YouTube Music.

@watsonbox Okay no worries. Thank you once again!

YouSureKimmich avatar Aug 11 '24 18:08 YouSureKimmich