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Can't get into Warp Terminal -- neither after login, nor from other url

Open phdye opened this issue 1 year ago • 4 comments

Discord username (optional)

No response

Describe the bug

I logged in using Google but got no farther. The Take Me to Warp button had no effect. It was very slow but I was able eventually click on the other url. It brought up a web page but it did nothing either. My web browser is chrome on Windows. My Linux environment is Ubuntu on WSL.

To reproduce

See above

Expected behavior

A usable terminal.

Screenshots

No response

Operating system

Linux

Operating system and version

Ubuntu 22.04.4 LTS on WLS / Windows 11

Shell Version

bash 5.1.16

Current Warp version

warp-terminal_0.2024.04.16.08.02.stable.00_amd64.deb

Regression

No, this bug or issue has existed throughout my experience using Warp

Recent working Warp date

never

Additional context

warp.2024-04-18.22-30.txt

Btw, you probably lose a lot of potential warp logs by not making that command copiable. Probably only old coders like me would bother to meticulously type it in.

Does this block you from using Warp daily?

Yes, this issue prevents me from using Warp daily.

Is this a Warp specific issue? (i.e. does it happen in Terminal, iTerm, Kitty, etc.)

Yes, this I confirmed this only happens in Warp, not other terminals.

Warp Internal (ignore): linear-label:b9d78064-c89e-4973-b153-5178a31ee54e

None

phdye avatar Apr 19 '24 02:04 phdye

Hi @phdye thanks for your patience. Sorry to hear about the login issues. We've added a list of workarounds here: https://docs.warp.dev/help/troubleshooting-login-issues

The main thing you need is to copy the authentication token (what you may be referring to as the "other url") from the Login page. On Warp for Linux, the default copy-and-paste Keyboard shortcuts are CTRL-SHIFT-C and CTRL-SHIFT-V respectively. You may also need to change your default $BROWSER to chrome or firefox on WSL to workaround the "take me to warp" login issue.

Also, make sure to download the latest version as we release fixes every week. https://docs.warp.dev/getting-started/changelog

Hope this helps, let me know if the issue persists.

dannyneira avatar Apr 26 '24 22:04 dannyneira

@phdye any luck with the above?

dannyneira avatar Jul 02 '24 22:07 dannyneira

I'm blocked logging in on Ubuntu as well. I can't access https://app.warp.dev/logged_in/remote?is_user_new=false&scheme=warp. It's rendered correctly once then is replaced with "An error has occurred" (though it's impossible to read because it's a black font on black background), here's the entire contents of the console when I try to load that page in Firefox with all extensions disabled:

Cookie warnings 7
Cookie “__tld__” does not have a proper “SameSite” attribute value. Soon, cookies without the “SameSite” attribute or with an invalid value will be treated as “Lax”. This means that the cookie will no longer be sent in third-party contexts. If your application depends on this cookie being available in such contexts, please add the “SameSite=None“ attribute to it. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite [index.ts:96:2](https://app.warp.dev/analytics-js-cookies/src/component-cookie/index.ts)
Cookie “__tld__” does not have a proper “SameSite” attribute value. Soon, cookies without the “SameSite” attribute or with an invalid value will be treated as “Lax”. This means that the cookie will no longer be sent in third-party contexts. If your application depends on this cookie being available in such contexts, please add the “SameSite=None“ attribute to it. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite [index.ts:96:2](https://app.warp.dev/analytics-js-cookies/src/component-cookie/index.ts)
The value of the attribute “expires” for the cookie “_ga_5NBFZJQ82M” has been overwritten. [js:398:271](https://www.googletagmanager.com/gtag/js?id=G-5NBFZJQ82M)
Cookie “_ga_5NBFZJQ82M” does not have a proper “SameSite” attribute value. Soon, cookies without the “SameSite” attribute or with an invalid value will be treated as “Lax”. This means that the cookie will no longer be sent in third-party contexts. If your application depends on this cookie being available in such contexts, please add the “SameSite=None“ attribute to it. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite 2 [js:398:271](https://www.googletagmanager.com/gtag/js?id=G-5NBFZJQ82M)
Cookie “_ga” does not have a proper “SameSite” attribute value. Soon, cookies without the “SameSite” attribute or with an invalid value will be treated as “Lax”. This means that the cookie will no longer be sent in third-party contexts. If your application depends on this cookie being available in such contexts, please add the “SameSite=None“ attribute to it. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite [js:398:271](https://www.googletagmanager.com/gtag/js?id=G-5NBFZJQ82M)
The value of the attribute “expires” for the cookie “_ga_5NBFZJQ82M” has been overwritten. [js:398:271](https://www.googletagmanager.com/gtag/js?id=G-5NBFZJQ82M)
Cookie “_ga_5NBFZJQ82M” does not have a proper “SameSite” attribute value. Soon, cookies without the “SameSite” attribute or with an invalid value will be treated as “Lax”. This means that the cookie will no longer be sent in third-party contexts. If your application depends on this cookie being available in such contexts, please add the “SameSite=None“ attribute to it. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite 2 [js:398:271](https://www.googletagmanager.com/gtag/js?id=G-5NBFZJQ82M)
Error: Minified React error #301; visit https://reactjs.org/docs/error-decoder.html?invariant=301 for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
    React 11
    setResult useQuery.ts:556
    e useQuery.ts:260
    yd module.js:137
    gd module.js:176
    error module.js:229
    d iteration.ts:13
    $d iteration.ts:13
    reportError ObservableQuery.ts:1043
    error ObservableQuery.ts:944
    d iteration.ts:13
    $d iteration.ts:13
    error Concast.ts:183
    yd module.js:137
    gd module.js:176
    error module.js:229
    i asyncMap.ts:36
Caused by: React ErrorBoundary Error: Minified React error #301; visit https://reactjs.org/docs/error-decoder.html?invariant=301 for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
    i_ ApolloWrapper.tsx:117
    n Route.js:30
    n Switch.js:12
    DT app.tsx:49
    n Router.js:16
    n BrowserRouter.js:10
    i errorboundary.tsx:104
[console.ts:40:19](https://app.warp.dev/static/node_modules/@sentry/src/instrument/console.ts)
    Bn console.ts:40
    React 13
    setResult useQuery.ts:556
    e useQuery.ts:260
    yd module.js:137
    gd module.js:176
    error module.js:229
    d iteration.ts:13
    $d iteration.ts:13
    reportError ObservableQuery.ts:1043
    error ObservableQuery.ts:944
    d iteration.ts:13
    $d iteration.ts:13
    error Concast.ts:183
    yd module.js:137
    gd module.js:176
    error module.js:229
    i asyncMap.ts:36
Download the Apollo DevTools for a better development experience: https://addons.mozilla.org/en-US/firefox/addon/apollo-developer-tools/

willlma avatar Aug 25 '24 11:08 willlma

Same here, wsl on ubuntu and archlinux. both the same thing.

nuIIpointerexception avatar Aug 28 '24 08:08 nuIIpointerexception

Okay so After some Testing, it seems that using chrome instead of Firefox showed me the Auth code which i was able to Paste into Warp.

nuIIpointerexception avatar Sep 10 '24 10:09 nuIIpointerexception

@phdye are you still seeing the same issue? Do you have access to ping app.warp.dev?

dannyneira avatar Nov 21 '24 23:11 dannyneira