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Published 20 hours ago • verified publisher icon wang-bin

Crash on windows

Open pierrexn opened this issue 1 year ago • 7 comments

I have some users that have always crash when playing mp4, here is the logs. (Same crash with 0.22) An idea? logs.txt

pierrexn avatar Sep 21 '23 06:09 pierrexn

#MDK SDK : GL_RENDERER: ANGLE (Microsoft Basic Render Driver Direct3D11 vs_5_0 ps_5_0)

gpu driver is not installed. I'm unable to know crash in which line from the log

wang-bin avatar Sep 21 '23 07:09 wang-bin

It's a VM on Hyper-V

pierrexn avatar Sep 21 '23 13:09 pierrexn

try the latest sdk

wang-bin avatar Sep 21 '23 14:09 wang-bin

is it same error? logs.txt

pierrexn avatar Nov 05 '23 09:11 pierrexn

is it same error? logs.txt

no, this log looks correct

wang-bin avatar Nov 05 '23 09:11 wang-bin

the user has a crash for every video file

pierrexn avatar Nov 05 '23 13:11 pierrexn

I need a minidump or call stack to know crash detail

wang-bin avatar Nov 05 '23 15:11 wang-bin