whmcs-vultr icon indicating copy to clipboard operation
whmcs-vultr copied to clipboard

Doesn't show server details in client area

Open jxm90 opened this issue 4 years ago • 6 comments

After finally getting OS selection to work... After I install from the client area the module displays none of the server info. It's installing but not giving any info to the client. Is this normal?

jxm90 avatar Jul 18 '20 17:07 jxm90

Also... Once the client installs a VPS server that they paid for the system will let them continuely create multiple VPS servers under one subscription cost. I guess my question is.... Has anyone found this plugin usable?

jxm90 avatar Jul 18 '20 22:07 jxm90

I'm currently testing this setup and experienced the same issues. The whole checkout process from the customer perspective is very confusing and convoluted. The biggest issue, like you stated, is being able to create multiple instances from the same subscription.

ATommasi avatar Jul 31 '20 18:07 ATommasi

Same issue here. Vultr didn’t completed developing the module. They should release the module after developing it completely. As least this part of the module is the main thing.

wahidulislamriyad avatar Sep 11 '20 10:09 wahidulislamriyad

Also... Once the client installs a VPS server that they paid for the system will let them continually create multiple VPS servers under one subscription cost. I guess my question is.... Has anyone found this plugin usable?

Yeah am able to confirm this as well happened to me earlier client clicked 8 times and i thankfully i seen it pretty quick as it was an expensive plan had i not noticed.....

Still debugging the why cause. The first obvious issue is that the SUBID is not being saved properly to customfields. So then when the page reloads it checks for it and prompts to create again if this is empty which clients then think was failure and keep trying.

Checking the debug module log

Shows sent

Array
(
    [DCID] => 2
    [VPSPLANID] => 201
    [OSID] => 244
    [hostname] => test.testcloudorder.com
    [enable_ipv6] => yes
    [label] => test.testcloudorder.com
    [SSHKEYID] => 5f2xxxxxxx63
)

Successful reply HTTP Code: 200 {"SUBID":"4_REDACTED_9","v2_id":"a5_REDACTED_ea6"}

My first thought is that this is due to getting a response back with 2 parameters with both "SUBID" and the new "v2_id" and it then fails to save either.

meramsey avatar Apr 11 '21 15:04 meramsey

this is a open source plugin not vultr if you find a issue please pull and fix it to your own liking https://github.com/vultr/whmcs-vultr

On Fri, 11 Sept 2020 at 06:39, Wahidul Islam Riyad @.***> wrote:

Same issue here. Vultr didn’t completed developing the module. They should release the module after developing it completely. As least this part of the module is the main thing.

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub https://github.com/vultr/whmcs-vultr/issues/88#issuecomment-691019604, or unsubscribe https://github.com/notifications/unsubscribe-auth/AGI7CNFJJU5HITMBXULO5DDSFH45JANCNFSM4PAFXXBQ .

-- https://about.me/olympuz?promo=email_sig&utm_source=product&utm_medium=email_sig&utm_campaign=edit_panel&utm_content=thumb Storm Moran about.me/olympuz https://about.me/olympuz?promo=email_sig&utm_source=product&utm_medium=email_sig&utm_campaign=edit_panel&utm_content=thumb

ghost avatar Apr 11 '21 16:04 ghost

That is exactly what I am already doing...... in my fork https://github.com/whattheserver/whmcs-vultr

And as mentioned in: https://github.com/vultr/whmcs-vultr/issues/104

If you have nothing to contribute such as reporting new issue or insight then why post???? I'm going through all the current complaints and reported issues while refactoring so I can hopefully account for them all. I know we can all agree vultr does not care for whatever reason about helping which is fine but that doesn't mean we cannot collaborate on the existing vultr github until then

meramsey avatar Apr 11 '21 16:04 meramsey